Damage Restoration near Yorktown Heights

“Great customer service, very thorough work with cleaning all of our vents/ductwork, some within very difficult spaces. We'll be using them again in the future!“

“I had my retaining wall replaced by HJ’s Stone Artistry Restorations, and I couldn’t be happier with the results. From the first consultation to the final cleanup, Hank and the crew were professional, polite, and clearly skilled at what they do. The workmanship is excellent, and they completed the project on schedule with great attention to detail. I would hire again.“

“When a condensate line in our attic cracked, it caused extensive water damage throughout our home. What started in the attic ruined insulation, damaged the ceiling and walls of our second-floor office, destroyed carpeting, affected furniture and electronics, damaged hardwood flooring in our master bedroom closet, and even leaked into our kitchen below.
I contacted Stephanie, and from that moment forward, her team was exceptional.
Over the course of a week, multiple crews worked diligently to mitigate the damage. They carefully moved furniture, protected our ceramic tile, hardwood stairs, and hallway floors, removed damaged sheetrock and carpeting, and set up dehumidifiers and air movers throughout the affected areas. Every step of the process was handled with professionalism and care.
What impressed me most was their attention to detail and commitment to doing the job correctly. They didn't simply dry what was visible and move on. They returned regularly to monitor moisture levels and, when their equipment indicated that the hardwood flooring in our closet was not drying properly, they immediately took action. They carefully packed our clothing into garment boxes, removed the affected flooring, and continued the drying process to ensure no hidden moisture remained.
Their communication was outstanding. They always called before arriving, explained exactly what they would be doing, kept us informed of next steps, documented everything thoroughly, and worked directly with our insurance adjuster by providing photographs and damage reports.
Having experienced water damage in a previous home, I've unfortunately seen how these situations can be mishandled. This experience was the complete opposite. Every employee we encountered was professional, courteous, knowledgeable, and genuinely concerned about helping us through a difficult situation.
Having major water damage in your home is like needing surgery—you never want to be in that position, but when you are, you're grateful for skilled professionals who know exactly what they're doing. Having the right people helping you through it can make all the difference. Stephanie and her team turned an unpleasant situation into a remarkably smooth and reassuring experience.
I would recommend them without hesitation to anyone facing water damage or needing remediation services.“

“I had a wonderful experience working with United Restoration Services. They were professional, reliable, communicative, and did excellent work at our home. Everything was completed with care and attention to detail. We truly appreciate their hard work and would happily recommend them to others.“

“Pete Meringolo and his team did a good job restoring my garage and office space after a burst pipe. Pete arrived promptly, was clear about the process with insurance and mold assessment, we began drying within 5 days after the burst pipe - mainly because insurance took time to assign an adjuster. His team did a clean demolition job, dried it thoroughly and performed mold remediation.
The mold scrubbing and disinfection was done well, and when the inspection showed still elevated levels, they diligently re-cleaned the area until it passed the inspection.
The reason it's 4 out of 5 stars is because they missed a significant moisture pocket that I discovered myself using my own moisture meter. Had this remained undiscovered, it would have turned the wood into rot over time.
Another reason for 4 stars was not starting immediately after water discovery - Pete said they weren't paid by insurances before and he needed an adjuster to confirm they're covering it before he could start. In my view, this was a straightforward case and mitigation could start right away without waiting for insurance.
Overall, I recommend Pete and his team, as they do thorough quality work, but it's the homeowner's responsibility to monitor it and make sure nothing has been missed.“