“Really professional and friendly, got my first pair of contacts for almost nothing, definetly recommend them!!“
“This place is a hidden Gem.Michael was amazing, andthey have lots of choices.Go here you won't regret it.“
“I had a great experience at the store. The best part was the way a worker named Cee Cee made a stressful situation into a very pleasant experience. Her kindness, patience and great energy was amazing.“
“My first visit to Family Vision Care's office in White Plains was a distinct pleasure. To schedule that appointment, I spoke directly with real humans at the office's front desk - knowledgeable, helpful, thoroughly pleasant staff - rather than, as often happens, leaving a message or waiting to be transferred from a distant, larger headquarters. The office is new, a recent move, apparently, so it's spotless, but that's neither here nor there. It was the staff that gleamed. The receptionist greeted me with a smile and paperwork at the ready; the new-patient forms were clear and comprehensive; and the intake interview with Dr. Bernstein's assistant was handled crisply, politely, and with actual interest (and deeper probing as warranted) in the eye-health-related aspects of my life. Not to be ignored was the camaraderie and mutual courtesy among the staff members working with me. When, in the exam room, I met Dr. Andrea Bernstein, I understood where the staff's attention to detail, competence, and personality came from - from the top down. Dr. Bernstein clearly had reviewed the chart I'd transferredfrom a former office and, in fact, requested clarity about a small discrepancy - something noted in the chart vs. something I had written on the new-patient form. THAT kind of attention to detail. Her exam was thorough, she explained everything she was measuring, and she actually employed a couple of measurement devices that were new to me. The end result: a prescription for glasses that finally solved a problem unsolved for years (a bit of vertical double-vision which had previously been handled by "adjusting the frame," something that never solved the problem long term). The office has an optical store - a display of beautiful eyeglasses that are, for me, expensive. When I told Dr. Bernstein I'd like to try searching online, she did not try to discourage me. She explained what to look out for and then knocked me out with the suggestion that if I went the online route, once I had the glasses, I should come in and they would measure the lenses to make sure the online operation had gotten it right. Never have I experienced that degree of courtesy from an ophthalmologist, optometrist, or optician. I cannot recommend Family Vision Care highly enough.“
“I had to repair my glasses and Dan was very helpful, I’ll definitely get back with my prescription. ??♀️“
Closed today
245 Main St, White Plains
Eyewear And Opticians
“Great, personal service. Designer frames. Danny is friendly and knows his stuff. Highly recommend“
Closed today
149 Main St, White Plains
Eyewear And Opticians
“Loved my experience here! Just went for the first time this week and they were able to get me an appointment immediately. The staff was incredibly friendly when I arrived, I was in and out in 15 minutes for an eye exam and I will return for every visit going forward. Had horrible experiences at LenCrafters and switched to Mendel Optical. Best decision ever!“
“My first time to get an eye exam and a pair of new eyeglasses. It was a wonderful experience visiting Dr. Toufexis' office. Outstanding customer service. They are very friendly, and I felt that I'm really cared. The best Eye Care center I have ever used in the past. Also, I'm 100% satisfied with the eyeglasses I just received today. I'm definitely going back to visit here for my next eyeglasses.“
“There were very poor reviews on this location, but I decided to take my chances anyway. I was pleasantly surprised to find that I had a great experience here, and I would definitely go back again for my exam, and even for the glasses selection. Chris the optician was phenomenal, very professional, and very friendly. Office staff very friendly also. Dr. Brown did an eye exam that I felt was very thorough and I was pleased overall.“
“This was absolutely the best experience and I left with hands down my favorite pair of glasses in my life all thanks to Scott and his team, Cindy and Katie. Everyone in the office was extremely helpful, honest, made me feel like a million bucks and really provided an incredible service. This is definitely going to be my “go to” optical shop from now on.“
Eyewear And Opticians
Eyewear And Opticians
Eyewear And Opticians
Eyewear And Opticians
Eyewear And Opticians
Eyewear And Opticians
Eyewear And Opticians
Eyewear And Opticians
Eyewear And Opticians
“Very Professional.Very clean space with Modern Equipments.Well trained and gentle staff members.“