About Planned Parenthood - West Seneca Health Center
Planned Parenthood - West Seneca Health Center provides respectful and compassionate patient care. The staff is knowledgeable, kind, and personable, making patients feel at ease. While wait times can be long, the care received is good, and questions are thoroughly answered. The health center is a teaching facility, which may extend wait times, but the staff is excellent, and pain management options are available to make procedures more manageable. Patients are advised to bring something to stay occupied and eat a filling meal beforehand. The team at this location is dedicated and always ready to assist, with helpful front desk staff and caring providers who take time to explain everything clearly. Patients appreciate the smooth experience and the staff's efforts to reduce stress, even without an appointment. Overall, the health center makes potentially difficult experiences easier and more comfortable.
I refuse to give planned parenthood low stars because I understand their importance. But I will be honest. Got an IUD here after a different location couldn't get it in. This was the more experienced Dr. This was my 3rd IUD, I informed this DR that something was wrong and it had never hurt nearly this bad before. She told me that some woman just don't handle pain well. She kept going, though I told her I've had them before and this is wrong. I almost passed out, then suddenly it was done. My BP wouldn't regulate, they kept saying things about me not being a strong women, I left. Turns out she shoved the uid through the wall of my cervix and I had to have it surgically...read full review
They listen, they heard me, and I didnt have to fight for what i needed. I needed a newly placed nexplanon (placed by a different practice) changed out and a new one put in place. I believe i had received a defective implant. So they pulled it and put a new one in . Within 24 hours all my symptoms were gone and feeling back to normal. I have had nexplanon for about 10 years now I know how my body acts on it and it wasnt acting normal. Thank goodness for this place I wanted to cry because im so use to not have my concerns addressed properly
I used this office for an annual visit and had a good experience. Was able to book a quick appointment and I got my pap smear results just a few days later. The staff was all friendly, helpful and professional. Facility was clean.