I love this doctors office! I have been going there for years. Dr. Nguyen is an amazing doctor and all the medical assistants and PA's are super great too! I only had an issue with one of the women in the endocrinology dept of that doctors office. This office has many options besides just primary care including and imaging section in the building and they have doctors specializing in a lot of different areas. There is an audiology place in the building and I know the part of the building is more of a cosmetic type care. Overall very happy with this facility!
About Southgate Medical Group
Southgate Medical Group offers a positive experience for patients. The staff and doctors take the time to listen to concerns and work with patients to find solutions. They provide thorough care and are attentive to individual needs. Patients have reported feeling comfortable and heard, with some even having a change of opinion about visiting the doctor after their experience.
The medical group has received praise from patients, who describe the doctors as professional, kind, and caring. Dr. Redenbach is noted for her special approach to patient care, never giving up even when patients delayed necessary tests. Dr. Lisa, a family provider for over 20 years, is highly appreciated by three generations of patients for her time, concern, and competence in meeting all their medical needs. Dr. Brownell is also described as an amazing doctor, caring about patients personally and always looking out for them.
Reviews
A little over two years ago, I stepped in to Southgate Medical and had an appointment with PA Heather Leary. Due to her guidance and professional requests I followed her as well as I could. I was so sick with uncontrolled diabetes, but skin infection and many other medical issues issues. Due to her referrals and education, I can honestly say she and her team is Southgate Medical saved my life. I’ve seen some negative reviews and I have a feeling most of them are non-compliant. That’s why you go to a doctor. They’re the professional. If your car is broken, you go to a mechanic because they’re the professional I know you listen to the mechanics why don’t you listen… read full review
I decided to try this medical practice and I was quite surprised after reading the reviews , My new primary is friendly and competent. Wait time was under ten minutes and if you need blood work, they send it electronically every time (My past primary doctors who would forget).
Update year number two. So far everything is fine.
Another year. Another physical. No problems
Photos

Hours
Good to know
- parking: lot, free
- accepts credit cards
- accepts insurance
- wheelchair accessible
Location
1026 Union Road, West Seneca, NY 14224
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