From iCircle Services
Are you or a loved one dealing with a long-term illness or disability and looking for ways to make independent living easier? At iCircle Services in Webster, NY, they offer a variety of services that help adults remain in their homes and communities. Their team works with clients across the Rochester and Finger Lakes regions, so they can receive exceptional medical care and social support. The knowledgeable professionals at this nonprofit organization offer managed care plans for those on Medicaid in 22 counties in central New York. These plans provide access to a number of quality health care services ranging from dentistry and nursing services to respiratory therapy and nutritional planning.
I circle does not fully pay for anything. They approved half of a ramp We had to pay for a commode. Had to pay for incontinent supplies. They intentionally lie on recertification so they don't have to pay forservices. I do not recommend.
The assessment nurse along with staff, disregarded my condition and needs for long term care. As well as, to avoid an invasive surgery and prevent my condition from getting worse, so I can live independently in my home.
Common courtesy is lacking with this organization. My sister (who has passed) used them and was always very frustrated with call backs and such. Since her passing I can understand my sisters frustration. JUst wanted information on what had to be taken care of as of her passing. NO CALL BACK after several tries. Person taking messages was most help I got.