Jules Vision Center in Vails Gate is highly recommended for its friendly and helpful service. Customers consistently praise the staff's honesty and willingness to assist, even with broken glasses. The center, located inside ShopRite, offers a nice selection of frames with a variety of colors and provides quick turnarounds. Patients appreciate the warm and inviting atmosphere, as well as the staff's patience in helping them choose the right frames. The professionalism of the team is unmatched, making appointments accommodating and the process of reordering contacts smooth and easy. Overall, Jules Vision Center is a delightful place to visit for eye care, with knowledgeable staff ready to offer great advice on lens options and frame selections.
Adam the assistant manager is great. We have been in many times and he is super helpful and tries to go above and beyond to make sure the customers are happy. 5 stars for Adam. He deserves a promotion.
I knocked off a star because there is an older male employee who I didn't get his name, but whenever he is in, he has the worst customer service. He has a bad attitude, rude and he makes it known that he has a distain for children. We've dealt with him twice (so I know he wasn't just having a bad day) and both times he has made me and my children uncomfortable. 0 stars for that guy. I hope he finds a different job. If I find out his name I will update my review to include… read full review
May 2025
5.0★★★★★
I’ve been coming to this office for 14 years. When I tell you this is my favorite place to be seen..it’s no exaggeration. My daughter who requires glasses also loves this office. I’ve had to have my glasses replaced three times in the last couple months (I work with and have kids. Sometimes it gets rough) each time I’ve gone in they would just pop the lenses in a new frame.. I will never go anywhere else… I mean the man I’ve only seen twice remembered I like mine adjusted a certain way.. perfect every single time. Can’t have enough stars. They’re the best! ❤️❤️❤️
Feb 2024
5.0★★★★★
My family and I have been going to Jules Vision Center in Vails Gate for some time now. We always have a positive experience. The staff is friendly, honest and answer any questions we have.
