CityMD New Dorp Urgent Care - Staten Island

CityMD New Dorp Urgent Care provides patients with professional medical care in a friendly and welcoming environment. The staff, including receptionists and medical assistants, are known for their pleasant demeanor and helpfulness. Patients report positive experiences from check-in, thanks to efficient service at the kiosk and assistance with insurance details. The medical professionals at this location, including MAs and PAs, deliver quick and comfortable care, ensuring patients feel at ease during their visits. Many reviews highlight the cleanliness of the waiting area, bathrooms, and exam rooms, which contributes to a positive atmosphere.

Patients appreciate the kindness and patience of the staff, especially those who speak limited English, making them feel comfortable and understood. The medical team, including Dr. Hua Xu Cheng and Dr. Janeen Miriglia, are praised for their professionalism. Dr. Miriglia is described as pleasant, knowledgeable, and thorough, diagnosing conditions, explaining test results, and prescribing medication effectively.

While the quality of medical care is consistently praised, some patients have experienced billing issues, such as confusion over copays and unexpected charges. There was also a mention of a staff member who was not very polite and a problem with a prescription not being sent to the requested pharmacy, which caused inconvenience. Despite these issues, the overall experience emphasizes the excellent care provided by the medical staff and the welcoming environment. CityMD New Dorp Urgent Care remains a recommended choice for those seeking urgent medical attention, with a strong focus on patient satisfaction and care.