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2277 S Union St, SpencerportClosed today
3173 Chili Ave Suite 400, Rochester“Awesome team to work with, super friendly and knowledgeable. Super conveniently located in Chili Center!“
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3180 Latta Rd, Rochester“This location in Greece has been the best optometrist and optician experience I've ever had. I don't usually leave reviews for health-related businesses because it's so subjective, but I'm just so impressed with this Whelpley & Paul location. I use glasses for distance on a daily basis, and have contacts for when I'd rather not wear glasses (a couple times a month).
Since receiving my first pair of glasses 10 years ago, I've moved a lot and been to 4 or 5 different doctors and practices, including a different W&P location. The staff's kindness, professionalism, and responsiveness outshine all others. My appointments have been on-time and fast, but not rushed, and it has been easy to contact the office and arrange for more appointments or to order new contact lenses.
Dr. Judith Archer is also pleasant and kind, and she clearly has a ton of experience and knowledge. She took the time to answer all of my questions and was so patient when it took me 10+ minutes to get my new contact lenses in to test them. The new prescription she gave me (in glasses and contacts) is giving me the clearest vision I've had in years---much better even than my first one, which previously was the best pair of glasses I had.
The opticians took my concerns seriously when ordering new frames, and for the first time in years I didn't have to bring the glasses back for different lenses after receiving them. Usually, at other places, the first set of lenses makes me motion sick no matter how much I describe the problem to the optician when ordering. This time, it was perfect from the start. Also, they gave me a copy of my prescription and my pupillary distance measurements when I asked, without giving me a hard time about using online services to order super cheap glasses that I use in situations where the glasses are likely to be damaged or lost, like on vacation or during physical activity. I save my in-store glasses for daily wear.
The selection of frames is a little smaller than I've seen at other practices, but there are still plenty of styles and sizes to choose from. For being such a small physical space, they fit a lot in there.
The location on Latta Road is easy to get to, and parking is almost always available directly in front of the office.
They accept the CSEA EBF vision plan.
I am referring all of my friends and family to this location now, because it's been such a great experience.“
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160 Greece Ridge Center Dr, Rochester“Ashley was very professional and knowledgeable!
I was very happy and satisfied.“
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2 Greece Center Dr, Rochester“I recently did a review that was out of frustration. I tried calling multiple times and was not able to
Get through. However, I did not leave a message. Since the review Lori has Reached out to me to rectify my issue. I had my eye exam today and placed a frame order and everything went smoothly. I tried to find my old review to delete it but it was not there.“
9AM - 5PM
22 N Main St, Brockport“The staff are always friendly and professional, and the services have consistently met all of my eye-care needs. Dr. Raff is fantastic and always a pleasure to speak with.“
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2345 Ridgeway Ave, Rochester“Have gone here for many years and always get excellent service. The eye exam is thorough and Dr. Ellemeyer always spends enough time with me to explain tests and results. The office staff is friendly and efficient. The frames and glasses are expensive but you get what you pay for. Had additional frames/lenses made at Americas Best and the difference in the quality is amazing. Reeds is the best!“
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6660 4th Section Rd Ste 3, Brockport“Empire Visionworks in Brockport treated me very well. The person behind the desk was friendly, the assistant was great, and the doctor was helpful. Overall, it was a great experience.“
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880 Long Pond Rd, Rochester“I have been coming to Dr. Brown for more years than I can count. Recently, I asked him to fit me with glasses for mid vision which allow me to see better while working at my desk and my computer and although I was a bit nervous on how they would work out using them away from my desk...Dr. Brown listened to my request without judgment and Mary Jo assisted me with making sure they worked for me. Although I was told not to wear them while driving, I am very excited that I can see everything around me perfectly and I can still use them while doing everything else.Too many of us will easily complain about delays and things going wrong that may be beyond our control, but rarely compliment the positive experience. Therefore, I wanted to take a minute to thank Dr. Brown and staff,.Thank you!!Toni Nolletti“
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2345 Ridgeway Ave, Rochester“I've been a patient for 15 years and have had excellent experiences. My doctor retired this year so I seen Dr Lydia Pickrell. She is very kind and thorough. She explained everything to me very politely. She has an excellent demeanor and rapport.“
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“Both my husband and I left your office after an exam so thankful to have found your practice. What a wonderful experience! From our first encounter to our exams, we’re so impressed. After our Optometrist had retired a few years ago, we never thought we’d find another to fill his shoes as he was exceptional. The professionalism and time given was reassuring as well as the new technology we’d encountered for the first time in delivering thorough examinations with step by step explanations of their results. So relived and happy we found Dr Vadas and her team at Towne & Country!❤️“