About Long Energy
Long Energy, a family-owned business since 1945, is committed to providing quality heating oil, propane, diesel, and kerosene fuels to residential, commercial, and fleet customers across several counties in New York. The company is well-regarded for its exceptional customer service, with many customers expressing gratitude for the helpful and caring staff. Customers have praised the prompt and efficient response times, especially in urgent situations like running out of oil or air conditioning issues. The staff at Long Energy, including well-trained and knowledgeable technicians, are known for being friendly, professional, and attentive, making a positive difference in customer experiences. Many long-time customers, some for over 40 years, have highlighted their satisfaction over the years, emphasizing the consistent quality of service. The company offers sales, service, and installations for heating, cooling, and plumbing, ensuring a full range of solutions for customer needs. Recently, the team efficiently installed a generator, correcting code violations in a house with courteous and knowledgeable workers. During a Spring tune-up, a service person identified a problem with a customer's air conditioner, ordered the necessary part, and returned to ensure it was running smoothly during the summer heatwaves. Customers appreciate the informative service, with technicians explaining each step during maintenance and repairs. Overall, Long Energy is known for its commitment to excellence and strong community ties, making it a trusted choice for energy solutions.
When you use Long Energy, you get the best people!
I had a new furnace and ac put in, and some maintenance items performed and minor issues fixed.
I met with Dave, who is an encyclopedic professor who can discover and fix anything. He’s amazing.
I also met with Jordan, who in addition to being an incredible technician, is also a rock star. I mean that in the literal sense, he makes incredible music in addition to being a super expert technician. No one is cooler than Jordan. Except maybe Jordan’s cat? (If he has one?)
Don was present who assisted with a plumbing issue on one visit. Again, incredibly skilled, great guy!
Everyone...read full review
I will be honest at first I had given them a terrible review. Their prices were wonderful and products are great. My concern was a billing issue for a service call. In the end Bill Long one of the owners called me personally!!
He was straight to the point and wanted to let me know he cared about yhe issue. He was wonderful to deal and I left that conversation with a new respect for the company!! As far as I am concerned you can do no better than them and their services.
I hope to continue our new relationship a long time. 5 stars for the excellent follow up and communication!! Shawn
Jerad, did a excellent job on the air conditioning maintenance today. Very professional and friendly service. He answered my questions. And explained things very well. Much appreciated. Will recommend them for all energy maintenance.