About Sterling Optical - Rochester - Greece Ridge Mall
Sterling Optical in Rochester offers a comprehensive range of vision services, including professional eye exams and an extensive selection of eyewear. The store is known for its friendly and experienced staff, who are dedicated to providing top-notch customer service and personal attention. The staff is so kind, helpful, and very professional, going out of their way to make sure you get the best experience, prices, and quality. They are amazing and have helped with broken glasses, ordering new ones, and helping with affordable glasses. Customers have praised the clean and organized environment, along with the wide variety of options available. Things are explained in a helpful way, and the staff ensures you feel so welcomed and treated like family. Overall, Sterling Optical is highly recommended for anyone in need of eye care or eyewear.
Absolutely stellar service from Ashley Bopp and the team at Sterling. Places like LensCrafters or Visionworks are dry, closed off and downright rude sometimes. The staff at Sterling were so helpful, nice, conversational and most importantly—knowledgeable. They gave me great tips and info to help me choose the best lenses. I can absolutely 100% with full confidence say that I will never again go anywhere else for my eyewear needs.
Al the owner is a great guy. Can’t say enough about the service and kindness radiating from this business. Honest and patience go a long way and they have this in abundance. The wife and I have been going here for years and years and have never gone anywhere else because why go anywhere else? Always had a great time and experience here
Hard to comment on the price of their products. Prices are fair, in the middle maybe? (I actually have no idea), but my point is that the quality of the staff and atmosphere and everything else makes going here an easy decision. It’s nice knowing you’re putting your money towards good people too you know.
I've never had such an incredible experience at an eye exam. This was what I would call perfect customer service. Ashley went above and beyond to make me feel comfortable and I will only be going here from now on