David and Ilene Flaum Eye Institute

Nov 2023

There is always at least a one hour wait to see a physician. We’ve been coming here for a few years and it’s always the same. Many patients are elderly and depend on transportation services or are in poor health. That long a wait is very stressful. Please try to improve this situation.

Apr 2023

Dr. Gonzalez performs good work and solved my problem, but each of my 4 scheduled appointments with him, I waited over a half an hour to see him and when i finally did see him, every appointment felt rushed.

Sep 2022

For my most recent visit I had to park in the parking garage because the lot was full (a common occurrence, but the first time I’ve had to go to the garage).That made me late to my appointment. Each of the three receptionists I talked to on my quest to get checked in had something contradictory to say and one was just lazily listening to her AirPods, taking her sweet time. Oh and a doctor and her tech had a minute long discussion while holding the elevator door open and preventing anyone from traveling down.Basically it’s a logistics problem. They need to stop overbooking and streamline their receptionists. Otherwise they are OK.