I don’t understand the customer’s questions and answer the questions incorrectly. I can answer basic questions incorrectly and the numbers are not calculated correctly.Lacks comprehension of customer inquiries, provides unrelated responses to fundamental questions, fails to calculate numbers accurately.
Lu Claire Zheng
Dec 2022
I have the best tax filing experience with them. They are super patient, professional, caring about my case, and following up with IRS for me even when myself forgot about it. They also keep in touch with me in the non-tax season to make tax plans and suggestions for me, which have definitely saved money for me. Siying in their team is great!
Claire Zheng
Oct 2022
I have the best tax filing experience with them. They are super patient, professional, caring about my case, and following up with IRS for me even when myself forgot about it. They also keep in touch with me in the non-tax season to make tax plans and suggestions for me, which have definitely saved money for me. Siying in their team is great!
A BC A
Oct 2021
I like the experience I had in here. They’re very patience and professional.
Sabrina Sha
I don’t understand the customer’s questions and answer the questions incorrectly. I can answer basic questions incorrectly and the numbers are not calculated correctly.Lacks comprehension of customer inquiries, provides unrelated responses to fundamental questions, fails to calculate numbers accurately.
Lu Claire Zheng
I have the best tax filing experience with them. They are super patient, professional, caring about my case, and following up with IRS for me even when myself forgot about it. They also keep in touch with me in the non-tax season to make tax plans and suggestions for me, which have definitely saved money for me. Siying in their team is great!
Claire Zheng
I have the best tax filing experience with them. They are super patient, professional, caring about my case, and following up with IRS for me even when myself forgot about it. They also keep in touch with me in the non-tax season to make tax plans and suggestions for me, which have definitely saved money for me. Siying in their team is great!
A BC A
I like the experience I had in here. They’re very patience and professional.
邹玥
Unprofessional, the worst tax return experience