Based on the reviews, Finer Plumbing & Heating Co Inc is a reliable plumbing service in the Queens Village neighborhood. Customers describe the team as quick, professional, and friendly. The plumbers, including Duane, Nathan, and Jaime, are knowledgeable and explain everything clearly. They handle tough situations with great skill, even when jobs are messy and complicated. One customer had a sewer gas smell from a kitchen sink, and Jaime went the extra mile, checking from the roof vent to the basement pipes. He eventually found a dead mouse stuck under the fridge coils and took care of it, even though it was not strictly a plumbing job. Another customer had water backing up from the main sewer line. A different company wanted to wait days for a $1200 hydrojet, but Duane used a drain snake and cleared the clog in about 15 minutes. The team also handles full bathroom remodels, with great communication and a showroom with plenty of plumbing fixtures and tile options. Duane did an awesome job laying tile on an old, uneven bathroom floor. Customers appreciate the fair price, how the team stays in touch through text messages, and how they follow through with every step. This company always goes above and beyond, and customers definitely recommend their plumbing services for anyone in Queens Village.
i’m really glad we have a reliable plumbing service in our Queens Village neighborhood. after having trouble with what we thought was a septic problem, we first called the company that did our last inspection. they just repeated the same service and didn’t really help or seem interested in finding the real issue. they told us we needed a plumber, so we called one, but that plumber just said we needed a septic specialist. it felt like we were just being passed around and not getting anywhere. finally, we reached out to this plumbing team, and duane came to help. he was quick, professional, and explained everything clearly. it was a relief to see how knowledgeable and...read full review
I called earlier today because I thought I had a sewer gas smell coming from my kitchen sink. The plumbing team was able to fit me into their schedule quickly, which I really appreciated since it was almost the weekend, and I didn't want to deal with any bad odors for days. Jaime came out and started checking everything, from the roof vent to the basement pipes, determined to find the cause of the smell. Even when things got tricky, Jaime didn’t give up. He went the extra mile and realized the smell was stronger near my fridge. Jaime moved the fridge, took off the back panel, and discovered that the real issue was a dead mouse stuck under the coils. He kindly took care...read full review
we had a big issue with our main sewer line in queens village when water started backing up from the clean out. i called a local plumbing company first and they sent out a technician pretty fast, within a few hours. the technician, nathan, checked things out with a camera but didn't want to use a snake to clear the clog. instead, he said we needed a hydrojet service that would only be available a few days later and cost over $1200. that would have meant we couldn’t use our plumbing for days, which wasn’t possible for us. so i called another plumbing company, and this time duane came over. duane used a drain snake and cleared out the clog in about 15 minutes. he was...read full review