Petco in Plainview is a large store that offers a full selection of pet products, making it a convenient place for quick pickups. While prices may be higher compared to other pet stores, the knowledgeable staff and helpful managers enhance the shopping experience. Customers appreciate the great workers and groomers, with particular praise for Sam, who is noted for his professionalism and care with dogs. Although there is a desire for more toy options, many visitors enjoy bringing their pets to choose toys, with the staff often going the extra mile by offering treats and assistance. One customer highlighted exceptional customer service, noting that an employee walked them directly to a sought-after cat treat. The store also features an in-store veterinary hospital, providing comprehensive pet care, including routine exams and emergency surgeries. Overall, Petco in Plainview is a reliable choice for pet owners looking to meet their pets' needs, with many appreciating the friendly and knowledgeable staff who contribute to a positive shopping experience.
Unfortunately I couldn't get everything I needed because there were no carts anywhere...my main issue is every time I go to buy my cats their food there are only a few available. I use Whole Hearted seafood morsels and it seems that there are never more than 4 boxes available.
The young young gentleman was very,, very helpful and patient with me even when he was busy .I didnt see any other employee around to asssit me. But then he was able come and find me in the store and wasnt sure what exactly I needed for my dogs paws. So he went to get someone who can answer my questions and assit me on what to purschase for my dog. I was so grreatful for all the help !!!!
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Did they store the stuff from the old Petco and just move it here years later? I mean, check out the dog cookies by the pound...I found worms, webs, and guess what....moths! Like, an infestation in the bin!!!!! I hope no one buys these cookies and takes them home or they will have a major problem. Where is the manager/supervisor? I was so angry yesterday, I am considering calling corporate. This was the same issue I noticed at the old location around the block that had closed down. I can't even comment about anything else because this ruined my whole trip that day.
391 South Oyster Bay Road, Plainview, NY 11803
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