About Albany Med EmUrgentCare
Albany Med EmUrgentCare provides expert care from physician assistants, with a focus on professionalism and kindness. While some staff members may require additional training on insurance policies, particularly with Medicaid, patients can expect a smooth experience with the PA team. Reviews praise the prompt attention and thorough check-ups, with some patients noting a short wait time. The staff is described as nice, professional, and accommodating, with one PA, Konnor, receiving special mention for his friendly demeanor. Overall, Albany Med EmUrgentCare offers a high-quality urgent care experience. The office staff and physicians are very helpful and friendly, providing clear advice and taking precautions to ensure accurate diagnosis. Although there may be longer waits during busy times, staff work efficiently to handle the patient load. Once attended to, patients find the medical care responsive, thoughtful, and compassionate. The environment is clean and welcoming, with front desk staff offering extra help to make visits more comfortable.
My daughter had a horrible ear infection and was in so much pain. This group of amazing professionals took care of her and as a mom I owe them a lot for making this experience quick and easy. They are excellent with young children.
Deborah the receptionist, Sarah Z medical provider, and Sarah H medical provider, were all incredible humans. I came in with a wound. There was no rush for paperwork or payment. Deborah gave me extra supplies and allowed me to gather myself. She helped me complete all paperwork and payments. Both Saras are amazing providers and helped me make an informed decision as well. These three are rock stars and deserve the world. Just humans helping other humans. That is what this world needs and that is what they provided.
This is my 4th time visiting this Albany Med Urgent care location on Union St in Niskayuna. Every time, my visit for both myself and kids was exceptional. Almost no wait time besides filling out paperwork. Receptionists and doctors are awesome, kind and understanding. They are knowledgeable when it comes to diagnosing problems and their solutions are on point. I highly recommend this location.