Culligan of Newburgh, NY, specializes in advanced water softening and drinking water filtration systems, along with a reliable bottled water delivery service. Customers appreciate the easy-to-use refill self-service station and enjoy the peace of mind that comes with having clean, good-tasting water. However, some customers have reported issues with the service they received, including delays in receiving installation parts and missed follow-up appointments for equipment checks and removal of old equipment. Some customers have also faced problems with their equipment after installation.
Despite these challenges, many customers recognize the knowledge and helpfulness of the sales representatives and installation technicians, who are committed to explaining the process and answering questions. Recent reviews highlight positive experiences; for example, one customer noted that the technician Shane arrived promptly, worked efficiently, and was knowledgeable in diagnosing and servicing their machine. Another customer praised Will for being prompt, friendly, and professional during the installation of their water filtration system.
Additionally, customer service is often described as attentive, with technicians like Keith being polite and knowledgeable, addressing concerns effectively. While there are still concerns about water quality and billing issues, overall, Culligan of Newburgh, NY, provides transformative water solutions, and many customers report having a positive experience with their services.
The process was easy and informative. Michael the sales person answered all my questions I asked. He also tested the water many times. The installer Steven showed up on time and installed the system in a timely manner. He was informative and explained how to use the system. I checked the system two days later with no leaks and system is working properly. Will recommend having Culligan as your water sauce treatment needs.
The taste of the water is the best! I don’t like drinking other water after I’ve been drinking this water for over 5 yrs. Our service guy Keith is the best!! Down to earth and always honest, genuine and knowledgeable of all products.
Guillermo, my delivery driver, is very respectful and kind with all my deliveries. He is always cheerful with a smile on his face and asks if there is anything else he can do for us to make sure we are happy customers.
Thank you Guillermo!
131 Little Britain Road, Newburgh, NY 12550
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.