Culligan of Newburgh, NY

Culligan of Newburgh, NY, specializes in advanced water softening and drinking water filtration systems, along with a reliable bottled water delivery service. Customers appreciate the easy-to-use refill self-service station and enjoy the peace of mind that comes with having clean, good-tasting water. However, some customers have reported issues with the service they received, including delays in receiving installation parts and missed follow-up appointments for equipment checks and removal of old equipment. Some customers have also faced problems with their equipment after installation. Despite these challenges, many customers recognize the knowledge and helpfulness of the sales representatives and installation technicians, who are committed to explaining the process and answering questions. Recent reviews highlight positive experiences; for example, one customer noted that the technician Shane arrived promptly, worked efficiently, and was knowledgeable in diagnosing and servicing their machine. Another customer praised Will for being prompt, friendly, and professional during the installation of their water filtration system. Additionally, customer service is often described as attentive, with technicians like Keith being polite and knowledgeable, addressing concerns effectively. While there are still concerns about water quality and billing issues, overall, Culligan of Newburgh, NY, provides transformative water solutions, and many customers report having a positive experience with their services.