John Frieda Salon

Apr 2019

I have been a long time client at Serge Normant, I love my colorist and stylist, however I have been very disappointed with the attitude of the front desk staff lately. Whenever I have called to book appointments, they have been extremely rude. They sound like they don't want to be there and have zero customer service on the phone. Perhaps the front desk needs training or better organization. I will continue to go to Serge Normant because I love the services, but management should probably address the front desk staff - their attitude would be very disconcerting to new clients calling in and does have an effect on business - it's a poor representation of Serge Normant...read full review

Oct 2018

"As good as it gets" is spot on. I'm almost hesitant to write how good Renée is because either no one will believe it or there will be a stampede. She does colors no one else can and they're perfect for the person. I was miserable with over-highlighted hair which other colonists wanted to "punch up" and make it more blonde. I'm fair and I knew that was a wash. Renée looked at me and said, "You're a brunette." I left looking fantastic. She used vegetable dye so the color faded out and I didn't have roots. Renée added glazes for depth that were spectacular. That was almost twenty years ago. I saw her last week after years of absence and wished I could return regularly....read full review