Unique Beauty Salon on Steinway is fantastic! I went in for eyebrow threading for the first time and they did an amazing job. They shaped and tinted my brows, waxed & threaded my upper lip. The results were perfect. The atmosphere was calm and soothing, the staff was polite, and the prices were great. I’ll definitely be back! Thank you, ladies!
I’m writing this with a burned, swollen, and painful face. I went in for a full face wax — it was my second time at this salon. The first time left me with irritation, but I gave them another chance. I wish I hadn’t.
The technician rushed through everything, jumping from one spot to another without care. When she got to my chin, the pain was intense. I told her, and she casually said it was “normal irritation.” I left quickly for work — only to have my manager take one look at me and send me home. That’s when I realized how bad it really was: my skin had been burned.
The pain has been so bad I can barely sleep, and now I’ve had to take several days off work. As a bartender, how I look matters — and this has completely shaken my confidence.
This experience has been physically and emotionally distressing. Please, don’t risk your skin. I strongly warn against coming here for any waxing service. I’ve tried multiple times to get in touch with the manager, but each time, staff just take down my number and tell me she’s not available. Unfortunately, no one ever follows up. It really feels like if something goes wrong, you’re on your own—there’s no accountability, and no one seems to care.
E P
Jun 2025
It’s a must that you need to get a facial with Neetu, she’s THE BEST, all the staff are amazing!
Meline Rosales
Jun 2025
Can’t go wrong here! My go to for 3 years + and every time I try going elsewhere (cause I’m out of town, or they’re closed) I end up very disappointed. Noting that no where in this area that offers threading is exceptionally “nice”, so if you’re expecting that, just keep looking. It’s fine. It’s clean! It works!
Jasmine Kaur
Apr 2025
Great group of ladies and a great experience. I (and others close to me) have seen a noticeable difference in my skin after getting monthly facials done here. They also do a wonderful job threading my brows and I love the hair oil head massages. Highly recommend.
Ladi La'
Feb 2025
Love those ladies, my go to for years 🥰 Brows, Lashes, Tint always on point.
Also brought my athletic teen daughter her for a 🧖🏾♀️ body massage and facial… they handled her so well 💅🏾💅🏾💅🏾
Mayra
Nov 2024
I’ve been a regular customer at this salon for a while now, but after today, I will not be returning. My experience was incredibly disappointing due to poor customer service and a lack of professionalism.
One of the staff members was rushing to attend to multiple customers at once, including me, while there were other employees sitting idle. This attempt at multitasking resulted in sloppy service for everyone involved.
For instance, she started my wax but left halfway through to work on another customer’s eyebrows without finishing mine. I politely pointed out that she missed areas, but instead of addressing the issue, she continued bouncing between customers. At one point, I was left with wax on my face for several minutes while she assisted others and even handled a transaction for a walk-in. Ultimately, I had to remove the remaining wax myself and ended up overpaying for the poor service before leaving the salon.
What’s also frustrating is their payment policy. They force customers to pay in cash, and they make sure to state their reasons are to avoid charging and paying taxes, which is both unprofessional and unethical.
I’ve given this place several chances, but today was the final straw. It’s clear they prioritize rushing through services to maximize profits rather than taking pride in their work or ensuring customer satisfaction. If I could give less than one star, I would. I’m beyond disappointed.
Anas Salwa
Nov 2024
So Baddddd
Seda KARACAY
Sep 2024
Highly recommend that place . Pari was amazing.She is really good at her job and so friendly. Brazilian wax was quick and super good👍
Criss Castle
Unique Beauty Salon on Steinway is fantastic! I went in for eyebrow threading for the first time and they did an amazing job. They shaped and tinted my brows, waxed & threaded my upper lip. The results were perfect. The atmosphere was calm and soothing, the staff was polite, and the prices were great. I’ll definitely be back! Thank you, ladies!
Sonya Calixto
⚠️ Absolutely Horrible Waxing Experience – Please Read
I’m writing this with a burned, swollen, and painful face. I went in for a full face wax — it was my second time at this salon. The first time left me with irritation, but I gave them another chance. I wish I hadn’t.
The technician rushed through everything, jumping from one spot to another without care. When she got to my chin, the pain was intense. I told her, and she casually said it was “normal irritation.” I left quickly for work — only to have my manager take one look at me and send me home. That’s when I realized how bad it really was: my skin had been burned.
The pain has been so bad I can barely sleep, and now I’ve had to take several days off work. As a bartender, how I look matters — and this has completely shaken my confidence.
This experience has been physically and emotionally distressing. Please, don’t risk your skin. I strongly warn against coming here for any waxing service. I’ve tried multiple times to get in touch with the manager, but each time, staff just take down my number and tell me she’s not available. Unfortunately, no one ever follows up. It really feels like if something goes wrong, you’re on your own—there’s no accountability, and no one seems to care.
E P
It’s a must that you need to get a facial with Neetu, she’s THE BEST, all the staff are amazing!
Meline Rosales
Can’t go wrong here! My go to for 3 years + and every time I try going elsewhere (cause I’m out of town, or they’re closed) I end up very disappointed.
Noting that no where in this area that offers threading is exceptionally “nice”, so if you’re expecting that, just keep looking. It’s fine. It’s clean! It works!
Jasmine Kaur
Great group of ladies and a great experience. I (and others close to me) have seen a noticeable difference in my skin after getting monthly facials done here. They also do a wonderful job threading my brows and I love the hair oil head massages. Highly recommend.
Ladi La'
Love those ladies, my go to for years 🥰 Brows, Lashes, Tint always on point.
Also brought my athletic teen daughter her for a 🧖🏾♀️ body massage and facial… they handled her so well 💅🏾💅🏾💅🏾
Mayra
I’ve been a regular customer at this salon for a while now, but after today, I will not be returning. My experience was incredibly disappointing due to poor customer service and a lack of professionalism.
One of the staff members was rushing to attend to multiple customers at once, including me, while there were other employees sitting idle. This attempt at multitasking resulted in sloppy service for everyone involved.
For instance, she started my wax but left halfway through to work on another customer’s eyebrows without finishing mine. I politely pointed out that she missed areas, but instead of addressing the issue, she continued bouncing between customers. At one point, I was left with wax on my face for several minutes while she assisted others and even handled a transaction for a walk-in. Ultimately, I had to remove the remaining wax myself and ended up overpaying for the poor service before leaving the salon.
What’s also frustrating is their payment policy. They force customers to pay in cash, and they make sure to state their reasons are to avoid charging and paying taxes, which is both unprofessional and unethical.
I’ve given this place several chances, but today was the final straw. It’s clear they prioritize rushing through services to maximize profits rather than taking pride in their work or ensuring customer satisfaction. If I could give less than one star, I would. I’m beyond disappointed.
Anas Salwa
So Baddddd
Seda KARACAY
Highly recommend that place . Pari was amazing.She is really good at her job and so friendly. Brazilian wax was quick and super good👍
Aime nava
Definitely recommend been going here for years!