Community Healthcare Network - Long Island City

Mar 2024

I work in healthcare and and 100% understandable when it comes to waiting and patient care .But when one is scheduled for a visit at 11:20am and are still waiting 3 hrs later that’s abusiveI teach my staff to have transparency with patientsClearly the manager of this facility does not do the same .Receptionist in the front was very professional and would only address what she could the physician is as liable for poor communication and lack of concern. Would absolutely never return nor recommend

Mar 2024

Don't waste your time. Show up an hour early and they'll still see you an hour and half after your appointment time. It's supposed to be a network but they can't even reach each other in the same building. And the administration has the worst customer service. I've been treated better at McDonald's when the high school kids are there. Not everyone with disabilities or in treatment look sick. And to be treated the way I was there. At best I've got 10 years(35 currently)more left of this life. And I just wasted 3 hours to be told they couldn't run a standard blood test, that they had no doctor available to see me, and I should schedule another appointment on top of the...read full review

Feb 2024

I had a major issue with a prescription. Unlike the other CHN clinics that have shown an urgency to help, there wasn’t an urgency to resolve my problem at LIC CHN. I had to use sick days to solve this problem. The other clinics cared about resolving the issue quickly but not LIC. This location didn’t give a damn. The doctor didn’t even call me or cared. It took them 22 days to actually call me to talk to me about it, after it was resolved too!!! This was after I got 2 supervisors from Express Scripts involved because it was take to escalations. Even if it was an issue with Express Scripts, they could have done more to help me!! At least call me! I gave specific...read full review