Katrina arrived on time today as scheduled. Performed the maintenance cleaning on our Mitsubishi Heat/air cond. unit. Also Cleaned our gas furnace. Was very pleasant and efficient. We have requested and scheduled for her return service for 2023..
About Holbrook Heating & Air Conditioning
Holbrook Heating & Air Conditioning HQ is a reputable company that has been delivering top-notch services for over three decades. With a skilled team of technicians, they provide a variety of services, including HVAC installation, emergency repair, and preventative maintenance on different brands. Their technicians are known for being punctual, friendly, and thorough, ensuring accurate work and customer satisfaction. Customers have expressed happiness with the seamless process from estimate to installation, often noting the professionalism of the staff. One customer highlighted a recent experience with Justin H., who quickly resolved an issue with a 50-year-old hot water boiler, demonstrating the company's commitment to excellent service. Another customer praised Tate for his friendly and thorough assessment and maintenance. Holbrook Heating & Air Conditioning HQ is a reliable choice for all HVAC needs, consistently receiving high recommendations from satisfied clients. Recently, customers appreciated the company’s excellent customer service and professionalism, highlighting staff members like Marco, Kyle, and Barney. Customers valued the clear communication, detailed measurements, and honest feedback given during consultations. Whether discussing the proper system, maintenance on a mini-split, or quotes for new air ducts and furnace, the staff's personable and professional approach has made Holbrook a trusted name in HVAC services.
Reviews
Great guys! Very professional and friendly. The process was seamless from estimate to install. 10 k cheaper than competitor. Had them install a heat pump heat and a/c. Using the attic for the air handler and they ran 8 vents. System is very Quiet. 1 Minor issue was resolved immediately with 1 phone call. Tech was sent outand arrive within 30 min. So happy with this company.Highly recommend!
This is an overdue review of the terrific service I received from Justin H. A couple weeks ago. I have a 50 year old hot water boiler (Justin looked up the model for me because I didn't know how old it was!) . My house has zone heating and the main floor thermostat stopped working. When I called for service, I gave them the brand and model info. The staff was clear on pricing and Justin arrived within 30 minutes of the estimated time. He had the part I needed and was able to install it and get the thermostat working within an hour. He also let me watch the repair and explain the process. I definitely recommend the company and this employee!!
One comment- the company only allows you to do a review off their link if you have a google account and set up a gmail email which I don't have or want. After contacting their staff, they told me I could post on Facebook. Thank you Justin!
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- on-site services
- accepts credit cards
Location
3140 Sweet Road, Jamesville, NY 13078
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