Reviews for Germains heating and cooling inc
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Boyce & Drake Co Inc
- 74 Warren St, Saratoga Springs
Four years ago I had an infant and my furnace stopped working. I called two other places who came out and provided an astronomical price of a new furnace and then left meanwhile I still had no heat in the interim. Someone recommended I call Justin and he came out the same day and quoted me a new furnace which was significantly less than the price the other two places provided AND he temporarily got my furnace working so I at least had heat until he could install the new one the next day (which also just so happened to be a Saturday). Today, I noticed that my heat wasn’t working as it should so I called Justin, who asked his dad to come out and he was here within two...read full review
Justin and his father did a fantastic job. They replaced an old oil burner furnace with a brand new propane furnace. He did the job in less than a day. They removed the old furnace and the work is very professional and clean. Justin has also done some commercial work for me when I ran the local Mom n Pop’s. We were so happy we asked him for a quote to put in a heating system for our kids who live in a cabin on our property. His pricing is very fair and he is very knowledgeable. 10x out of 10 I would rather give a small business owner like Justin the work than a larger company that will over charge and not care about their clientele.
They fixed my problem twice and not because of anything they did. My thermostat quit working Friday January 17th. I went to Home Depot and bought a Honeywell Dial type. Called Germains Saturday morning and Justin showed up, replaced it with the new one. The heat started working great. Turned thermo off and furnace kept running. Pulled face plate and furnace shut off. This time JR came and put a new thermo in and no more problem. Returned this faulty one. Thanks Germains.