About JCPenney
JCPenney is a large department store that offers a variety of products, including kids', men's, and women's apparel, footwear, jewelry, and accessories. The store features a beauty concept, JCPenney Beauty, with skincare, makeup, and beauty deals from big-name brands. Some locations, like the one in Garden City, NY, provide a wide range of national brands such as Adidas and Levi's, in addition to private brands. However, customers have mentioned that the store can sometimes be poorly staffed, leading to slow service and long checkout lines. Some shoppers have observed that only a few staff members are present on the entire floor, which can affect customer service. While there are reports of unkempt displays, some customers have had positive experiences, finding clothing easily and enjoying a quick checkout. The store also offers free shipping and curbside pickup, and products are typically organized neatly on racks. However, recent reviews indicate that the selection of sizes has diminished, with most clothing available only in small to X Large, except for older stock on sale. The store is easy to access, with free parking available.
The last few times i’ve come to this location i’ve had the pleasure of being helped by Elenita and she makes the trip such a pleasure every time! she is extremely kind and super helpful.
Great sale on men's suits and dress shirts. Slow checkout lines. Cashiers are overly friendly and delay the checkout process. In the entire floor, only saw 3 staff. Poor customer service.
Used to be a better store. However lately, they don't have a big selection on sizes. Every piece of clothing for sale ranges from small to X Large. Except for the older stock on Sale the're trying to sell.