Best Heating & Air Conditioning / HVAC In Freeport

“We have used ELM Air conditioning Services for over 10 years not only for our clients renovation projects but also for all of our custom build homes in Nassau County. The Knowledge of the staff as well as all the installers engaged are above any other Air Conditioning company in Long Island. They are extremely clean and timely and always available to answer any questions and willing to go the extra miles to deliver a perfect installation every time. HOMEREDI highly recommends ELM for all your Air conditioning needs regardless of the size of your project.“

“Edwin and team provide high quality, trustworthy work, and do a great job explaining the what and why of things. We’ve used them for AC maintenance and replacement.They’re a thoughtful, considerate team and are always very responsive.“

“Best of the best, have not used a service company this good in a long time, from scheduling to finishing the job was all perfect. Tech showed exactly when they promised, fixed out AC promptly, was very respectful of our home . AC working perfectly, even the owner called afterwards to be sure we were satisfied. Highly recommend.“

“The service provided has been excellent. It has been a pleasure working with Pete and Steve for many years. They consistently go above and beyond to ensure that the work is completed to the highest standard.“

“I can’t recommend Milro Group highly enough. What started as a stressful and frustrating situation with another oil company turned into an outstanding customer service experience thanks to the team at Milro.

After a Petro technician damaged a fitting and caused a leak on my oil tank during a no hot water service call, I was left with an almost $1,000 repair bill for damage that I knew wasn’t my fault. Milro sent Donovan out to assess the issue, and from the moment he arrived, it was clear he was knowledgeable, honest, and committed to doing the right thing. He repaired the damaged fitting and took the time to thoroughly explain what had happened. Most importantly, he stood behind his professional opinion that the damage had been caused by Petro’s technician.

Mike DiRaimo, the General Manager, then went above and beyond by communicating directly with Petro and advocating on my behalf. Thanks to Donovan’s expertise and Mike’s integrity and persistence, Petro ultimately accepted responsibility. Mike helped get the matter resolved and ensured I was not held responsible for an invoice that stemmed from another company’s technician’s wrong doing.

In today’s world, it’s rare to find a company that values honesty and stands behind its customers the way Milro does. They could have simply completed the repair and moved on, but instead they took the extra steps to make sure the responsible party was held accountable. They saved me from being unfairly stuck with a bill that was never mine to begin with.

If you’re looking for a company with knowledgeable technicians, exceptional customer service, and people who truly care about doing what’s right, I wholeheartedly recommend Milro Group. Thank you again to Donovan and Mike for everything you did—I won’t forget it.“

“My Name Is David A Board Member At The Church oF God Freeport We Have Been With This Company For Several Years I Will Recommend Them To Anyone Who Are Looking For Good Service“

“Pam Air continues to be dependable and attentive, keeping maintenance on track year‑round. Both the technicians and customer service team demonstrate strong professionalism. Effron and Jasmine recently serviced our condenser units, arriving promptly and completing the work with impressive efficiency. Their consistency makes all the difference.“

“I appreciate their professionalism and courteousness. The technician left my air conditioner working quietly again.“

“We have been working as a vendor for Brinco Mechanical for about a year and a half now. They have truly helped us grow to the next level! Anytime while on site we can call an actual person that will get things done. Simple to use portal, very transparent, and the best facilities maintenance company we work with by far.“