Empire Visionworks Tops Plaza

Sep 2023

I really enjoyed my visit to empire vision works.The staff was super helpful and so nice! They also showed patience with my son who has ADHD and did not seem to mind the 20 questions he needed to ask or him moving about the rooms wanting to touch everythinggg.That was really a big thing for me because most people seem annoyed and try to rush us out.I will forever be grateful with their professionalism.I can't even explain how nice and helpful they were and I am not going to try because any of the compliments I give still cannot even do them justice.This is a wonderful establishment and I would recommend it to absolutely everyone.Even though I have to get glasses, having...read full review

Sep 2023

This store does not keep the hours posted on the door. They say they are open until 7pm. Last week I arrived at 6:50 to order glasses. I already had the frames picked out. But the door was locked. Someone came and told me that it takes time to shut down the computer... I went back tonight to PICK UP the glasses that had arrived for my son. We arrived at 6:30... THIRTY minutes before closing and again, the door was locked. This is very frustrating. I made two trips to this store and got nothing in return! I will be buying my glasses at another store.

Sep 2023

I was given an appt within 2 days of me calling. Rajid booked my Saturday appt and he was nice over the phone. Rachel was professional, knowledgable and cool. Had me laughing the whole time. She was well versed with the plan and choices I had to make as well the Optician.