About Computers By Mark .com
Computers By Mark.com is a computer support business that offers services including repairs, maintenance, upgrades, and new computer recommendations for both residential and business customers. They also provide remote support. The business has received positive reviews for their high-quality computer support. One customer mentioned that Mark was able to recover important family photos and videos from their old computer within two days. They also appreciated Mark's professionalism and kindness. Mark is described as a remarkable tech repair expert who cares about doing the best job at reasonable prices. He keeps customers updated throughout the repair process and provides accurate estimates to avoid surprises. Customers have also mentioned that Mark is personable and a pleasure to work with. Computers By Mark.com has also been praised for their reliability and excellent customer service. One customer mentioned that Mark went above and beyond to help their elderly mother, including resolving wire/connectivity issues in her pre-war building and providing a tutorial for her neighbor. The business has also been commended for their honesty and integrity. They have been described as a great asset to a business and a reliable resource for computer support. Mark has been praised for his willingness to help customers, even after the initial installation and setup process.
I called Mark about a broken USB-C port on a computer keyboard. He asked me for some details and a day or 2 later he emailed me with all the information he needed on the keyboard and just asked me to purchase the piece. I bought it, dropped it off with him, and later that day, it was ready. He taught me some things about it and was a very pleasant experience.
Mark was able to recover photos and videosfrom my old family computer. He assured me there was no charge if he couldn’t, he kept me updated the entire time and within two days was able to pass them onto a usb! Very professional and kind!
Mark is the most remarkable tech repair expert I have ever met. He sincerely cares about doing the best job at the most reasonable prices. He will text the steps he is using to repair your computer making sure that you understand what he is doing. He gives accurate repair estimates and will stick by them so there are no surprises when he is finished. He is personable and a pleasure to work with. I am truly fortunate to have found him and in this day of such reliance on computers for just about every aspect of our lives, I know I have a reliable person who has my back if anything should go wrong.