Queen Professional Hairbraiding

Mar 2020

I attempted to try this salon for the first time. I made an appointment months in advance. Then contacted them the day before to re-confirm that the appointment was still good. But then at 2am the morning of the appointment I receive a message that my appointment was canceled and will be rescheduled! No thank you. I would never bother to schedule with this company again after that. I felt that it was very unprofessional but thankful I was not kept waiting in the salon like other previous reviewers.

Sep 2019

I made an appointment. On the day of my appointment I waited for 2 hours for someone to show up.The women that was there only cleans and opens the door. So she couldn't do my hair. The whole time they said someone was coming. Only to be told two hours later that there is no one available to do my hair so I should find someplace else to go. This isn't the first time I have had an issue with them and decided to give them another chance. Waste of time and they will never see my money ever again.

Sep 2019

Wow. Horrible Horrible Horrible. I've never dealt with such a pushy, rude, abusive hair braider in my life. I absolutely regret coming to this place. When I first walked in, I showed one of the braiders Ajda Cisse a Havana twists hairstyle on Pinterest and asked if she could do it. I remembered seeing mostly braids on yelp for Queen African Hair Braiding and the shop only had pictures of braided hairstyles on the walls, so I asked if she had any pictures of twists that she had done before. She became very irate that I would dare question her 22 years of experience (mind you, I've never met this woman before in my life) and said that I was being difficult because I wanted to see a picture of twists among what she claimed to be 75,000 hair photos on her Facebook-None of which that I saw were twists, by the way. And this is where I went wrong, because I had limited options and was pressed for time, I actually agreed to let her touch my head, and when I told her that I would go get the proper hair for the style, she insisted on following me with her sour attitude to the beauty supply store (I guess she was desperate to not lose a customer and greedy for money) and insisted that I buy 6 packs of hair that she confirmed can be used for the Havana twists style that I wanted. This hair cost me $78 outside of the $100 she charged me for the style itself! The hairstyle I wanted was shoulder length, had wide sections, large, chunky twists and should not have taken longer than about 2, maybe 3 hours TOPS. This lady was doing my hair from about 12 noon to 6:50pm! She sectioned off the back of my head in really small sections, which I couldn't see, and I think she did that because she figured out that this hair couldn't achieve what I wanted, so she wanted use small sections, causing her to take longer, to justify making me pay the full price for the WRONG hairstyle all because she didn't want to admit that she didn't know how to do the style I asked for. And she's such a liar, when my mom called to ask at 2pm how much longer it would take, I asked this dummy and she said just 1 more hour, which is the same lie she told another poor customer waiting to get HER hair done. This lady was doing my hair until almost 7pm and that other customer had to wait all that time!!! This incompetent woman apparently didn't know the difference between kinky twists and the Havana chunky twists I asked for. She was insisting that the styles were the same and less than half way through, when it became apparent that the hairstyle would not look anything like what I had asked for, I confronted her about it and she tried to use the excuse that the hair was not the right hair, but SHE was the one who told me it was the correct hair AT THE STORE and stood next to me as I bought it! When I asked questions about what she was doing with my hair because I had been there for hours and ALL the ends were loose and unfinished, she berated me, rudely dismissed me saying, "You're being very difficult!" and then went off on me to the other braiders in some other language. This lady straight up bullied me to the point that the other customers actually started to defend me and one of them nearly got into an altercation with this Adja Cisse woman after she told the customer to "shut up and mind your business!" And to top it off, she was bold enough to stand behind me and take a picture of my hair without my consent! Such disgusting, unprofessional behavior. The poor customer next to me had to tell her hair braider 5 times not to cut the stray hairs off of her braids because she was cutting her actual hair. The braider insisted that she was going to disregard what the customer was asking for. These people don't listen. All the customers that were there this day said they would never come back and I am definitely among them.