About Hamburg Floor Covering
Reviews for Hamburg Floor Covering
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: 9AM - 3PM
Sunday: Closed
Tips
has installation services
Hamburg Floor Covering is a highly recommended business known for excellent customer service and quality work. Customers appreciate their clear communication, punctuality, and professional installation of flooring, including vinyl plank and luxury vinyl options. The staff, especially Deb and Joe, are praised for being knowledgeable, patient, and helpful, making the shopping experience easy and enjoyable. Customers value the store’s wide selection of flooring and trims, and many note their willingness to take samples home and assist with decision-making. Overall, Hamburg Floor Covering is trusted for their friendly service, reliable installation, and commitment to customer satisfaction.
We had Hamburg flooring remove old flooring and install LVP on our entire first floor two years ago. After about a year I noticed the flooring was separating and there were small but noticeable gaps between the planks. I notified Hamburg flooring, they came out twice, once the installer, once the owner. They decided it was a manufacturer problem and contacted them to file a claim. Long story short I don’t know what happened with the claim but the owner said either way they were going to rip out and replace the whole thing. It wasn’t a fight to get them to do it, I didn’t have to pester or annoy to get someone to try to fix the problem, they just did...read full review
We recently had a kitchen backsplash and a kitchen/dining room floor installed. Deb in the office was fantastic! She had great recommendations for tile places, fantastic communication about the order status and installation dates, and was wonderful to work with. The install team was absolutely stellar! They were clean, organized, and polite. They had tons of recommendations about care and fixtures, and went through everything that was happening and what we needed to know during the process. We appreciate it and would absolutely recommend!
Absolutely wonderful company to work with. From start to finish they communicated every step of the way. They show up when they say they will and do amazing work. I would highly suggest them for any flooring work needed!