About Benjamin Franklin Plumbing of Albany
Benjamin Franklin Plumbing of Albany is a highly regarded plumbing service known for its commitment to customer satisfaction and quality work. The team provides a range of services, including repairs, installations, replacements, and maintenance for both homes and businesses. Their licensed and qualified plumbers are background-checked and drug-screened, ensuring peace of mind for customers. Customers have praised the company for their quick response time and efficient service, even after hours for emergencies. Plumbers are professional, courteous, and efficient, providing excellent service. They are very easy to coordinate with to get a quote and schedule. Specific plumbers received commendation for going above and beyond, ensuring effective communication and thorough service. This level of care and attention makes Benjamin Franklin Plumbing of Albany a trusted choice for plumbing needs.
I recently had upgrades/repairs made to my plumbing. Right from the first phone call to them to the very end I was working with professional people. No leaving messages on answering machines I got a real person who answered my questions, gave me an estimate, set up a time to come. The technicians, Thomas, Mamet, Mike and Leo were great to work with, came during the timeframe they specified, Went out of their way to get the exact item that I wanted and cleaned up their mess completely. They were very friendly and polite. I started dealing with this company 48 years ago when it used to be Farrell Brothers. Thank you guys!
Mike was the technician who came to my house to address my plumbing issues today. He is great! It turns out I need to buy a faucet and then call him back to come and install it. Which I will do and I hope when I make the appointment that they send Mike.
Albany had significant rain over past 48 hours water in basement. Bob examined my sump pump and it was kaput. New sump pump, pipe and cover. It did not take long at all and he was knowledgeable.