Albany Medical Center

Albany Medical Center is a hospital that provides emergency and extended care services. The medical center's staff, including doctors, physicians, MDs, nurses, and other healthcare professionals, are commended for their love, care, and dedication to patients. From the emergency room to the gastrointestinal department, MRI department, lab, and housekeeping, the staff work together to provide quality care. Despite being overwhelmed and short-staffed, the 3rd shift staff in the ER are particularly praised for their exemplary work in getting patients taken care of. However, some areas for improvement include wait times, cleanliness, and staffing. Patients have reported long wait periods in the waiting room, and concerns about the cleanliness of the bathrooms and adherence to HIPAA laws have been raised. Additionally, the hospital's pamphlet on Patients' Bill of Rights seems to be overlooked. Despite these issues, the medical center's staff are credited with making a positive impact on patients' experiences.