About VitalCare Health Services
VitalCare Health Services is a healthcare provider that offers a range of home medical equipment and services, including respiratory devices, home oxygen, and wound care. Their goal is to enable individuals to manage their care at home and live a more comfortable and productive life. While some customers have reported difficulties in communication and disorganization, others have had positive experiences with clear and well-executed service. The company seems to have some issues with communication, including incorrect email addresses and delayed responses. However, some staff members, such as Maria at the front desk, have been praised for their excellent handling of customer needs. Overall, VitalCare Health Services aims to provide comprehensive care and support, but may need to improve their communication processes to better serve their customers.
The ladies today were great and stayed later to allow us to travel from out of town and pick up very much needed oxygen. Even if there was a couple of hiccups they were accommodating.
Alex is an amazing guy!! Works hard and answers questions. Takes the time to explain things I didn’t understand and was very helpful! People like Alex are why I stay with this company!!!!
Service is great. Alex the service man is a one. Hard worker explains everything. Can't say enough good things about him and the service people on the phones. Thanks to all glad I found you.