About VitalCare Health Services
VitalCare Health Services is a healthcare provider that offers a range of home medical equipment and services, including respiratory devices, home oxygen, and wound care. Their goal is to enable individuals to manage their care at home and live a more comfortable and productive life. While some customers have reported difficulties in communication and disorganization, others have had positive experiences with clear and well-executed service. The company seems to have some issues with communication, including incorrect email addresses and delayed responses. However, some staff members, such as Maria at the front desk, have been praised for their excellent handling of customer needs. Overall, VitalCare Health Services aims to provide comprehensive care and support, but may need to improve their communication processes to better serve their customers.
3 weeks ago, my husband was discharged from the hospital, requiring supplemental oxygen. Equipment to get him home was brought to the hospital, equipment for home, was delivered to the house. Easy to work with, friendly, helpful and kind.
I needed a sleep study, a pulmonology oriented sleep study as it affects. I live at altitude is 6,500 ft. My Colorado doctor did a great job and specified that I work with this location and they traced me down. Shipped me the equipment I returned it. They promptly got back to people in Colorado. And by the way, I live in Nevada so they were working with the different state and everything went absolutely perfect. I couldn't have done it without the help of Maria who was kind enough to ship it overnight since I traveled so much on business. I turned around quickly and all my doctors were happy and UCSF were my internist resides now has the details. Wish more medical promises...read full review
The ladies today were great and stayed later to allow us to travel from out of town and pick up very much needed oxygen. Even if there was a couple of hiccups they were accommodating.