Dustin was very professional and repaired my AC unit as quickly as possible. He showed me where the circuit board had failed, went and purchased a new board, returned and had me up and running. Im thankful they could fit me in same day.Service: A/C system repair
Jun 2021
Overall the quality of work and efficiency on the day of the job were great. Getting scheduled was a bit of back and forth with the front office, but for an estimate that was significantly cheaper than other companies I am not complaining. They were always upfront and weren't trying to stall or cover up any mistake in scheduling. They legitimately had some hiccups on getting all the parts. The only reasons for 4 stars was the back and forth for scheduling, and I was told one more thing needed to be checked and I would be contacted for that. I wasn't contacted so I eventually contacted them and got that scheduled. The central AC they installed works incredibly well and we have had no issues. We really use our AC in the summer and it's holding up very well!
May 2021
I called Ross Heating & Air to help with an air conditioning issue I had several weeks ago. I have used Ross in the past and am impressed with their service. Dustin was sent out to help fix this issue, and he found out what was wrong in no time; he is an HVAC Pro. This company is reputable, reliable, and does not charge an "arm and a leg" for their services. I highly recommend this outstanding company for all your HVAC needs.
Dustin was very professional and repaired my AC unit as quickly as possible. He showed me where the circuit board had failed, went and purchased a new board, returned and had me up and running. Im thankful they could fit me in same day.Service: A/C system repair
Overall the quality of work and efficiency on the day of the job were great. Getting scheduled was a bit of back and forth with the front office, but for an estimate that was significantly cheaper than other companies I am not complaining. They were always upfront and weren't trying to stall or cover up any mistake in scheduling. They legitimately had some hiccups on getting all the parts. The only reasons for 4 stars was the back and forth for scheduling, and I was told one more thing needed to be checked and I would be contacted for that. I wasn't contacted so I eventually contacted them and got that scheduled. The central AC they installed works incredibly well and we have had no issues. We really use our AC in the summer and it's holding up very well!
I called Ross Heating & Air to help with an air conditioning issue I had several weeks ago. I have used Ross in the past and am impressed with their service. Dustin was sent out to help fix this issue, and he found out what was wrong in no time; he is an HVAC Pro. This company is reputable, reliable, and does not charge an "arm and a leg" for their services. I highly recommend this outstanding company for all your HVAC needs.