UNLV Health Internal Medicine Primary Care is a practice that offers a range of services, including internal medicine care. Patients have reported positive experiences with the quality of care provided by the nurse practitioners, specifically praising their sincerity, patience, and thorough explanations.
Some patients have also highlighted the efficiency of the referral department and the overall responsiveness of the doctors in addressing their health concerns. One patient shared that the doctors moved their medical care along faster than they had experienced in the past.
However, there have been some criticisms regarding the office staff. Certain patients have found the staff to be rude and unhelpful, particularly when it comes to handling appointments and addressing concerns about tardiness due to unforeseen circumstances.
I waited 4 months for my appointment and 2 weeks before the appointment, they cancelled it. I really need to see a rheumatologist and they think it's okay to cancel appointments made a long time ago without any problems. Does this place even care about people's health?
THEY NEVER SENT MY LAB ORDERS TO QUEST. I CALLED THEM 4 TIMES SINCE LAST WEEK. THIS WAS A SERIOUS ISSUE, BECAUSE I AM ILL. NO ONE WILL RETURN MY CALLS. I WAS SUPPOSE TO HAVE MY BLOOD DRAWN TODAY, AND THEY NEVER SENT THE ORDERS. SO I CANCELLED MY APPT. I AM SO SICK OF THIS PLACE. I CANNOT RECOMMEND UNLV.
Expect to be on hold this long to even be able to talk to front desk. I had a referral sent over multiple times and anytime I called in. I was just told they didn’t get it to the point where we continued faxing it over again and again and finally got it to a different number and they did receive it and was told that it’ll take time for the doctor to reach out and review the referral and get you on schedule when inquiring about timeline I received a very vague response without any clarity or reassurance after waiting anywhere from 30 to 60 minutes on each phone call just to talk to somebody for 60 seconds. Still Going through the process and hoping that by the end… read full review
1707 West Charleston Boulevard Suite 230, Las Vegas, NV 89102
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