About The DOCS
Reviews for The DOCS
Write a reviewHours
Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: 8AM - 4:30PM
Saturday: ClosedSunday: Closed
The DOCS is a reputable diabetes clinic in Las Vegas, known for its experienced specialists and high-quality patient care. Patients appreciate the clean environment and generally friendly staff. Many reviews highlight the helpfulness of the receptionist, who has been described as kind and patient, especially when addressing medication questions. While most encounters are positive, there are occasional mentions of longer wait times to see providers after being called into the room. The doctors are praised for their attentiveness and ability to explain treatment options thoroughly, offering reassurance and empathy. Quick service is also a notable feature, with same-day appointments being appreciated by callers. Overall, The DOCS is recognized as a reliable choice for diabetes management, providing patients with the support and care they need to address their health concerns effectively.
This is hands down the worst experience I have ever had at a doctor’s office. The level of incompetence here from the front desk to the actual medical staff is shocking.
The Front Desk is Useless:
I arrived on time for my 3:00 PM appointment. The two ladies working the front desk told me I had a payment due, but neither of them had any idea how to process a standard FSA credit card. They wasted time fumbling around with the machine, and instead of just checking me in, they left me sitting in the waiting room for 45 minutes without actually putting me in the system.
I sat there watching multiple people who arrived way after me get called back first and...read full review
My issue is not with our doctor. My issue is with the front desk staff and management. The girls are ALWAYS extremely rude and unhelpful. They NEVER say “hello”, just NEXT. And then stare blankly and give rote answers in monotone or an annoyed voice. This has been happening for a looooong time there. The office management is very difficult to get ahold of if you have a problem (and the front desk girls can’t and don’t solve anything) it’s like they purposefully make themselves unavailable to patients. And if you need to call in and speak to someone? Forget it. Nearly impossible. Usually nearly impossible when you’re THERE in person! We consistently get surprise...read full review
I like this office, its clean and staff are friendly MOST of the time ( referring to Medical assistants ) the last one we had seemed like she was having a really bad day and frowny 😅. The only thing is that it takes the provider a long time to see you after being called in to the room.