Valdez Brothers Plumbing & Heating

Jun 2023

Unprofessional staff. Didn't finish the job they advertised. Would not return calls. Had to have them come back out to fix issues. The hot water heater was replaced and they never came back out to fix the dry wall. Should have went with Pearl Mechanical as I originally got a same price estimate from them. Would not recommend this company to anyone. I have used Alta Plumbing before and Alta was leaps and bounds more professional and communicative than Valdez.Service: Water heater repair

Jun 2023

Called to schedule an appointment for air conditioning. The agent I spoke with took my number and said someone would be in touch in an hour, it's been over a week since I initially called. Bad customer service and no follow up call speaks volumes.

Dec 2022

I called for a quote at 9:04 am. I spoke to the owner, Richard, who gave me a quote for $8,500 for re-piping. I explained that the house was in the purchase process and would not be available to work till mid January. After talking to my husband, I called Richard back at 3:02 pm and asked for a written quote in order to proceed with the work. I reminded him of the earlier conversation and suddenly the price was $10,500. He said I lost out on the discount cause it was only valid if I have the work done this week. I'm fairly certain he would have found a way to claim the extra $2K regardless of when the work was done. He kept saying "I have to feed my family." Don't we...read full review