Ulta Beauty is the largest beauty retailer in the US, offering a vast selection of over 25,000 products from 500 brands, including popular names like Tarte, Fenty, and Chanel. Customers appreciate the wide range of items available, although some have noted issues with incorrect pricing and damaged tester products. The store is generally clean and tidy, creating a pleasant shopping environment. Customer service experiences vary; while some staff members are praised for their helpfulness, others may not be as attentive. Shoppers have reported positive interactions, such as being informed about special promotions and receiving assistance in finding the right products. Ulta Beauty also provides various salon services, including hair, skin, and makeup applications, with both appointment bookings and walk-ins welcome. The staff, like Lola, a skilled colorist, are often praised for their knowledge, friendliness, and professionalism. Many customers have had successful visits, whether for makeup advice, color correction, or personal consultations. Overall, it offers a diverse shopping experience for beauty enthusiasts.
I found Julz about a year ago and she has literally changed my entire look with her brow magic! She is precise, friendly, and truly takes pride in her work. I would say a perfectionist and I’m happy about that! Every time I walk out, I feel beautiful. If only she knew how much that meant to me. Thank you for everything.
I’ve always really enjoyed shopping at this Ulta. It’s the closest location to my home, I like the salon and I’ve always had good experiences here. Unfortunately, something about my last couple of visits has really put me off.
The last two times I’ve come to shop, there have been people directly outside the store asking customers for donations. I absolutely support causes like anti-bullying and suicide prevention, but I don’t like being approached and asked for money while I’m simply trying to walk into a store. This last time I ended up donating because I felt guilty saying no, even though I wasn’t familiar with the organization and wasn’t really comfortable… read full review
love this location, ive been assisted by amara, rose, and this evening avery helped me. they’re always so helpful & give great recommendations. i’d recommend this location solely based on the customer service i’ve received from these 3 young ladies!
8810 Holly Avenue Northeast Ste D, Albuquerque, NM 87122
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