About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering a vast selection of over 25,000 products from 500 brands, including popular names like Tarte, Fenty, and Chanel. Customers appreciate the wide range of items available, although some have noted issues with incorrect pricing and damaged tester products. The store is generally clean and tidy, creating a pleasant shopping environment. Customer service experiences vary; while some staff members are praised for their helpfulness, others may not be as attentive. Shoppers have reported positive interactions, such as being informed about special promotions and receiving assistance in finding the right products. Ulta Beauty also provides various salon services, including hair, skin, and makeup applications, with both appointment bookings and walk-ins welcome. The staff, like Lola, a skilled colorist, are often praised for their knowledge, friendliness, and professionalism. Many customers have had successful visits, whether for makeup advice, color correction, or personal consultations. Overall, it offers a diverse shopping experience for beauty enthusiasts.
I had such a great experience with Neveah at Ulta! She made the process of color matching and exchanging my makeup so simple and stress-free. She really paid attention to detail and took the time to find the perfect shade for me. On top of that, she was incredibly sweet, patient, and professional. Her kindness and knowledge made a big difference—thank you, Neveah!
Faith was amazing and so helpful at the Paseo location. I came in with a healing black eye to cover, and as a woman who wears little makeup, i needed a lot of advice. Very glad I stopped by today!
I had a fantastic experience with Lola at Ulta Salon on Paseo del Norte! I wandered into the store after botching an at-home color. Luckily I spoke to Lola who was able to fit me in quickly for a color correction. She was incredibly knowledge about her craft, was very friendly, kind , and fully explained every part of the process. She clearly is a master of color and gave me perfect highlights that are stunning. I highly recommend Lola and have definitely found my new stylist!