Reviews for Genesis Healthcare

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  • Jun 2022

    This place is horrible. It smells really bad. The food is disgusting, obviously poured out of cans. A lot of the staff don't speak English. Patient concerns are ignored. Including pain ! It is dirty. DO NOT bring your loved ones here !

  • May 2022

    I was transferred here from a hospital. As soon as I arrived a patient was calling 911 to be discharged voluntarily. Because of COVID I was quarantined for 10 days. Then luckily put in a room by myself. The rooms & the BATHROOMS are filthy!! The place is very noisy & sometimes I waited an hour for an aide to help me. At night the aides stand in the hall doing nothing & talking very loudly. My laundry was lost a few times & this place is terrible. The food is awful & I rarely received what I ordered.!Fresh fruit was almost non existent. Instant coffee was disgusting & a few times my food wasn't delivered to me. I kept a journal every day & this old place is falling apart. I wouldn't send my worst enemy to this shit hole. The first time my husband came to see me he couldn't believe the filth!!!!! But on certain days when the staff knows who is getting visitors, they put on a good show. Only 2 people were very sincere in caring for me. I needed to learn how to walk again & care for myself.Otherwise no one cares!!! It's just a paycheck for them!!! Anonymous & furious!'n

  • Feb 2019

    Do not send your loved ones here. I was previously a patient, and they almost killed me. I had asked several times to go to the hospital (and my own doctor even called and requested to have me transferred) and they refused to send me. I called my own physician, and made an appointment. I ended up saving my own life, because by the time that I got to my doctor, I was in septic shock and was rushed to the emergency room. By that time, my kidneys were failing. I was also over medicated while at this facility, and was often left lying on my bed for over half an hour without clothing after being assisted in the shower while the aide assisting me went to their morning meeting. Unable to get out of bed at that time to get my clothing, I had to endure the family members of my room mate walking in to see me without clothing on several times. This is just an example of the less than substandard care which I received while at this facility.

Ratings

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Genesis Healthcare

84 Cold Hill Road, Mendham

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