224 Main Street Ste 3A, Salem
Sat Closed
5.0
★★★★★
254 reviews
“TLDR: I worked with Al, Great work & extremely satisfied, responsive, flexible, kind, lower price than others with great quality & craftsmanship. Two tiny gripes: 1. roofing team left personal trash on my driveway (I didn’t care, they did great/it’s understandable) and 2. They forgot to put gutters on a minor and originally gutter-less part of my roof that’s over my garage. I notified Al before I sent payment and he fixed it in two days.
Long Review:
I called 3 or 4 roofing companies for a quote, Al gave the lowest quote while giving me everything I wanted.
One thing that stood out, of all the companies I called he/they were the only ones who went out of their way to drop off a big informational folder at my front door while I was at work. That folder was awesome because it proved example shingles & colors, and explained the entire roofing process.
I negotiated with Al and he was able to give me a great price with my requirements. He wasn’t pushy and he was accommodating. He also came out and visually inspected my house to get a good picture of what was needed.
I also requested a few changes as time got closer and he was great at accommodating me. I even had a request to fix a newly discovered issue the day the work began and his foreman/team was able to accommodate me, which understandably increased the final quote only by a marginal amount.
I financed with GreenSky as offered by the company. They offer interest DEFERRED for the into period, but if the full amount is paid before the introductory period is over, there is ZERO interest. But I must express the strictness of GreenSky, if you are even one day late at paying the full amount you will get the entire interest amount!
But for us, we set aside the full amount and play on paying off early for ZERO interest.
Replacing a roof is very messy, that’s fine. You will need to clean up debris after they are finished. Even though they spend time cleaning up replacing a roof is messy. Also any plants around the edge will get damaged due to falling debris. This is unavoidable.
Al was actually very kind to my wife, her garden is her passion and she notified him that her plants got damaged (not killed). Al gave her a sincere apology. (In the contract/quote there is a statement saying plants will get damaged so this is fine). Al went above and beyond to comfort my wife, so thanks Al.
Lastly, after a few big rainstorms I checked my attic for water damage. No issues found.”
