Damage Restoration near Concord

“Anthony managed two humans, one dog, and three cats with absolute calm and professionalism! We are very happy with the new floors. Thank you!“

“I have had the pleasure to know and work professionally with Rick Bagley for many years. He has always been responsive, on time, professional, and knowledgeable. Rick's workmanship is everything you would expect from a master carpenter. As business owner who runs renovation / restoration projects, I'm always at ease when Rick is on my job sites.“

“Steve guided me through the process. He kept me informed and made sure the work was done right. I am so grateful for all the work his team did. I wouldn’t have gotten through the ordeal without them.“

“We had a water pipe leak from the upstairs master bath, through the living room ceiling and on through to the basement- ruined carpets, flooring, ceiling, furniture, etc, at the end of a warm July. Service Master came that day and did a superb job of water mitigation. Next steps- all new to us and we had no idea where to begin. Service Master, with full transparency telling us they work with Elite Construction, said we might want to check them out for the renovation tasks.

We worked with the Vermont based Elite crew, starting with Francis helping us through the insurance estimate process and developing the renovation plan. We didn’t know what we didn’t know, and he patiently helped through decision points ( who knew there were so many!) around redesign of the bathroom, product selection, etc. And although we never met her personally, Paula in billing has been great to work with as well.

When Francis handed off to Jeremy as the project manager, we were off to the renovation races with quite the team of Elite staffers and sub contractors. Jeremy - unfailingly cheerful, with a can do but realistic attitude, offering suggestions, keeping us informed with every step, surprise discoveries and resulting schedule change-much appreciated. Thank you for the quality team you assembled beginning with Matt of Elite and all the subcontractors- high praise and appreciation to each and everyone of them. To a person, they entered our home with professionalism, strong work ethic and pride in their quality workmanship, a customer service attitude and good humor (which frequently came in handy as apparently with any project there are always a few surprises which alter the schedule (plumbing is a soggy Pandora’s box!!)). Jeremy and each crew member kept us informed, worked collaboratively when their tasks overlapped and asked for our input at appropriate stages.

To all the folks who helped put our house back together, in addition to Francis and Jeremy: It was truly a pleasure to get to know each and everyone of you. Not only did you do great work, but we felt you really valued this place we call home. And you did so many little things, such as helping us move things in and out of rooms, that were truly appreciated by us. And our hill and dirt roads didn’t deter you! Thank you (and Charlie, our dog, loved you all, and isn’t that what really mattered!)

Special shout out to your company’s carpenter and general magician, Matt. We couldn’t have done it without him. He took the time to get to know us and helped by offering great suggestions and going the extra mile for Ted, me and of course, Charlie! Please convey our thanks and appreciation to all the subs, too.

Thank you, Vermont Elite. Ours wasn’t a huge disaster or renovation as compared to so many others on which you have worked, but we felt like very valued customers and love the finished product.“