About Elite Construction
ServiceMaster Elite is a leading disaster restoration company serving New England and Florida. They partner with insurance companies, property management firms, and homeowners to quickly restore properties after water, fire, mold, and soot damage. Customers praise the company's responsiveness and professionalism. The scheduler calls right away, and the crews arrive promptly to assess the job and develop a tailored plan. Reviewers describe the technicians as efficient, respectful, communicative, and skilled. As an independent adjuster, one reviewer has worked with multiple ServiceMaster Elite estimators and project managers, and found them to be knowledgeable about the insurance process, responsive to all stakeholders, and able to resolve claims quickly. For residential projects, customers highlight the crew's politeness and professionalism. They note that the project manager, Francis, was always available by phone and easy to reach with any questions or changes. After a devastating house fire, a young couple relied on ServiceMaster Elite to rebuild their home during the pandemic. The team, including Shane, Dave, and the Brians, provided exceptional support in navigating the insurance process and reconstruction, allowing the homeowners to move back in just under a year later. Across both commercial and residential jobs, reviewers express overall satisfaction and a willingness to recommend ServiceMaster Elite's services.
We worked with Elite construction after a large white pine fell on our home causing quite a bit of damage. Elite was nothing short of incredible and made a bad situation, as hard as it is to believe, into a positive experience. Our first contact was with Shane McDowell who promptly came to assess the damage, then assembled a team led by Dave Dobrowski to complete the repairs in an expert and timely fashion. Everything was well communicated and rolled out exactly on schedule. Craftsmanship was high quality all around, communication between insurance company and construction crew was seamless. We could not be happier. Everything exceeded our expectations. From start to...read full review
The Service Master scheduler called me right away, and the crew did the cleanup work immediately.Chuck and his team were awesome. They were very efficient, respectful, communicative, and skillful.Will highly recommend them to anyone who needs restoration services.The repair service hasn't contacted us, yet. so we cannot give a feedback on how they did.Service: Water damage-related cleanup & repair
I have worked with multiple estimators and project managers from this office on projects in both MA and NH over the last few years as an Independent Adjuster. No matter which estimator I worked with, they always seemed knowledgeable about the insurance process, very responsive to any questions being from either myself, the insured or insurance carrier we were working with at the time, and was able to help bring multiple insurance claims to quick resolutions.
Overall I like working with them as a company and will continue to do so in the future.