About Roto-Rooter Plumbing & Drain Service
Roto-Rooter Plumbing & Drain Service in Wilmington, NC has been the local plumber since 1935, providing expert plumbing repair and drain cleaning services. The family-owned business offers a range of services, from excavation and leak detection to fixing toilets, sinks, showers, and more. Their team of local expert plumbers, such as Ben, John, Richard, and Tyler, are available 24/7 to provide fast and reliable service. Customers praise the technicians for their pleasant demeanor, confidence in their skills, and honesty. While some services may be expensive, the company's commitment to quality and customer satisfaction makes it a trusted choice for plumbing needs. Recent reviews highlight the professionalism, helpfulness, and thoroughness of the technicians. Customers appreciate the prompt service, clear explanations, and neat repairs, with some expressing relief after long-standing issues like blocked storm drains and flooding are finally resolved. The office staff are described as friendly and accommodating, and the technicians are known for being informative and taking the time to explain the work. Overall, Roto-Rooter remains a dependable and valued service provider in the Wilmington area.
Caleb Griffin and his colleague were early to the house and immediately began working towards identifying the problem. They found the leak quickly which was in a challenging spot. They maintained a professional attitude in the face of unforeseen adversity, and made sure that the repair was up to code. I applaud these gentlemen for their hard work and commitment to excellence.
Josh was extremely knowledgeable and was able to pinpoint the problem immediately.
We always received knowledgeable and professional technicians and this is why we are repeat customers thank you Roto Rooter!
Great service from start to finish. Max provided a detailed estimate before any work began and took the time to explain the drainage issue thoroughly. He was professional, knowledgeable, and presented several repair options at different price points without any pressure or sales tactics.
What I appreciated most was that he never made me feel rushed when deciding which solution was best. He carefully explained the pros and cons of each option, allowing me to make an informed decision based on my needs and budget. I highly recommend Max and Roto-Rooter for anyone looking for honest, professional service.