Phillips Air Care Heating and Cooling Inc. provides exceptional service from the very first call. The office manager, Sydnee, ensures prompt attention and a smooth, seamless process. Technicians are phenomenal, polite, respectful, and knowledgeable. They work efficiently and quickly, showing respect to customers and senior residents. After a storm, a technician came out very quickly to check that the unit was safe to run. When an HVAC stopped working, a technician named Hunter provided same-day, friendly, and knowledgeable service. When it quit again due to a mismatched part, Matt, the Manager, came by within 20 minutes and got it running at no charge. Matt was also very knowledgeable and a pleasure to interact with. The service is top-notch, and customers appreciate the respect shown during visits. Everyone is so respectful, which speaks volumes about the company. Call them before anyone else for any HVAC needs.
Consistently exceptional service. Every technician not only solves any problems but works to prevent any from happening in the future. Eric just got our system up and running again after a power outage affecting our neighborhood - he’s professional, capable and took great care of our home. Highly recommend.
The guys were very thorough and explained everything. Great experience.
Great, prompt service as usual.
113 Portwatch Way # 103, Wilmington, NC 28412
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