About Carpet One Floor & Home
Reviews for Carpet One Floor & Home
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
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accepts credit cards
Carpet One Floor & Home in Wilmington, NC offers excellent customer service and a wide range of quality flooring products, including luxury vinyl, hardwood, tile, waterproof flooring, and carpet. The store provides free flooring estimates, residential flooring installations, and kitchen and bathroom flooring services. Customers praise the friendly and informative staff, particularly Sarah, who was accommodating and helpful in assisting with rug and carpet selections. The business is also recognized for its skilled installers, such as James Quittschreiber, who can tackle complex flooring issues. While the pricing may be higher than other bids, Carpet One's commitment to customer satisfaction and quality workmanship makes them a reliable choice for flooring needs.
Carpet One and Rob McGee helped us from choice of carpet for our home installation. All staff at the store were helpful, pleasant and professional. Rob had our installation done by 2 very experienced installers, James & Russ. They did a very neat and quick job. They were likewise very pleasant and professional. We recommend Carpet One and Rob McGee highly.
Best customer service experience! Sarah was super friendly and informative in helping me pick out a rug for my dorm. She responded to my email promptly and patiently helped me decide which remnant carpet to choose from their warehouse. She was accommodating in every way imaginable. I definitely plan to return!
Although Carpet One's pricing was higher than the other bids, we truly sensed that Phil Thomas personally represented the company well. We also believed that his character was genuine and above reproach. His willingness to listen/understand our ongoing flooring issues in our newly built 3 year old dream home is what made our decision to go with Carpet One. He assured us that the installer he recommended, James Quittschreiber, was skilled in repairing and tackling difficult flooring issues onsite. You cannot go wrong by hiring Carpet One if you desire to have a quality floor and install!