About Batts Heating & Air Conditioning
Batts Heating & Air Conditioning has been a trusted name in heating and cooling services for over 25 years. The company is known for its professional workmanship and installation, with customers praising the polite and knowledgeable staff. From custom installations for luxury homes to servicing old units, Batts has proven to be a reliable choice. Customers have highlighted the company's quick response times and complete transparency, especially when fixing AC units within hours and charging fair prices. The team covers diagnostics, repairs, and installation of new systems efficiently, professionally, and on time. They are known for their polite customer service and knowledgeable technicians who can be relied on even during weekends or holidays. With prompt and professional service, including emergency visits, Batts Heating & Air Conditioning is a highly recommended choice for all heating and cooling needs. Customers have praised the company's combination of experience, expertise, excellent communication, and fair pricing, making it a top choice for any future repairs or installations.
Hard to beat a combination of experience & expertise, excellent communication, and a fair price. And did I mention an EARLY arrival? Shawn R is truly impressive - he will be my first choice in any future repairs. BTW this was for the replacement of an outdoor shower assembly - you should add plumbing services to your drop down choices.
I called on Sunday and the tech, Lonnie, came Monday AM. He found a large leak in the unit and since it was 14 years old, I decided to have it replaced. They emailed me a quote not long after and I accepted it. Excellent service!
Batts Heating & AC is the best in Wilmington, NC. I was fortunate to get Jason D. (Gen Manager) at Batts. Have had others from Batts. All are very willing to work odd hours to get you back online.