About SERVPRO of Haywood & Transylvania Counties
SERVPRO of Haywood and Transylvania Counties, along with SERVPRO of Nantahala, is committed to minimizing the disruption caused by fire, smoke, or water damage to homes and businesses. They specialize in cleaning and restoring residential and commercial properties in Cherokee, Clay, Graham, Haywood, Jackson, Macon, Swain, and Transylvania Counties, North Carolina. Customers have consistently praised the company for their punctuality, efficiency, and communication. One customer mentioned that Todd, along with his team, provided a pleasant response and efficiently assessed the situation after a leak was discovered. They explained the plan for fixing the issue clearly, making for a positive experience. In another case, a homeowner faced a flooded basement and called SERVPRO. The team, including Shawn, arrived quickly, performing cleaning and sanitizing while ensuring a sense of safety. The homeowner appreciated the prompt response and the effective work done. Additionally, SERVPRO's production manager and team handled a basement sewage leak with thoroughness and professionalism. Customers have noted the production manager's knowledge and responsive communication throughout the process. Traci, from SERVPRO of Haywood County, received high praise for her timeliness in providing estimates and keeping clients informed with before-and-after photos. She led the team that cleaned walls, floors, and ceilings in a home with a long history of cigarette smoke. The customer was impressed with the removal of the smoke smell and regarded SERVPRO's work as excellent and reasonably priced.
We had a pipe leak on the second floor that unfortunately went unnoticed for several days, resulting in significant water damage to the second floor, first floor, and basement. Servpro handled both the remediation and the reconstruction on all three floors, and they did an excellent job from start to finish.
The quality of the work was very good, the billing process was clear and straightforward, and communication throughout the project was excellent. We always knew what to expect and where things stood.
A special thank you to Bryden, our project manager. He stayed in regular contact with us, kept us informed every step of the way, and made what could have...read full review
From rapid emergency services with Kad, to the trustworthy estimating with Shawn, then the amazing build back with Kevin. This team is a one-stop shop for every emergency need you might have. Always my #1 pick!
Had a water over flow in laundry room which affected wood floor on main floor plus ceiling , walls, wood flooring and carpeting on lower floor. My insurance broker recommended ServPro and I am glad he did. Their restoration and repair was excellent and done very efficiently. Management advised us best ways to get the finished product we wanted. I would use them again for damage repair or updating. Highly recommend them.