Damage Restoration in Raleigh

“This is a big thank you to Big Bear Roofing and especially to Macon Watkins. Macon did a great job, coming over promptly when we had a roof leak and carefully took me through the options and the procedure of getting a new roof. A good share of the job was paid for by home owners insurance because of hail damage which I didn't realize the extent. He was very patient with me and did most of the discussions with the insurance company to expedite things.

The workmen arrived promptly at 7;30 on the day expected and were there 12 hours, taking a hour rest for lunch. They cleaned up beautifully. They came back the next day to finish the job, another 12 hours. It turned out great!!!! They put down tarps and other protective measures so as not to damage any plants. The crew manager Eric reviewed the job the next day checking everything for an hour and a half. He ordered 2 small changes which were made immediately. Then the next day Macon came back to make sure I was completely satisfied.

I now have a beautiful new roof. I couldn’t be happier.

Thank you, to Macon and Big Bear Roofing!“

“Clayton, the plumber is highly experienced and knowledgeable and diligent. He look everywhere on the property for a cleanout port. There was none! Made the job much harder! He had to remove a toilet and reinstall after power snaking the main line. At 11:00 PM!!!!! Neat clean efficient -hard working . He gets 10/10. We would not use anyone else!“

“Jose was very knowledgeable and professional in explaining the procedure. I could easily understand what was being done to dry out my kitchen floor and the crawl space below my kitchen. It took several days with the fans and dehumidifiers running. He came daily to check the moisture level of my floor until it was at an acceptable level to have my new floor installed. I will definitely call Jose with Water Damage Pros if I need this service again. Very happy with the results.“

“We had some water, called Aaron immediately, he showed up within the hour, went straight to work, dried everything out before there was any real damage. He communicated very well with us from start to finish and did a great job. Very pleasant individual and very professional. Highly recommend.“

“I recently had a fantastic experience with RestoPros. After a water leak on 2nd floor, their team responded quickly and professionally. They were thorough in their assessment of the damage and clearly explained the restoration process to me. Throughout the entire project, they were communicative and kept me updated on their progress. The crew(Raymond, Nick, Jacob and Brenson) was respectful of my home and belongings, and their workmanship was top-notch. I highly recommend RestoPros for any restoration needs.“

“Calvin was very responsive and helpful in isolating the problem. He scheduled the repair and followed up by checking it on a rainy day. He also did a full roof inspection. We are very satisfied with roofwise and especially Calvin Davis. We would definitely use them again in the future.“

“Kendall Strachan handled our project professionally and efficiently. He always made sure our concerns were addressed. We would recommend BluSky to family and friends!“

“The guy that came out and worked on the area where my water heater bursted did a great job! He called and came at a time that was good for me and was very kind about it. He even covered up the holes for until the wall people get here. Great job all around and very kind.“

“The wonderful women that helped me was professional and sweet. They did a great job on my clothes. I was very impressed and will be going back. I highly reccomend this place“

“I’ve had the opportunity to work with RDC Renovations and Malik on two separate projects. His communication is excellent, and both the flooring and electrical crews were professional, skilled, and efficient. Highly recommend!“

“Matthew Eatmon was recommended by a very good church friend Lemuel Carlton Whittaker who owns Cover my floors and did all my carpets and floors. Matthew and his helper did a great job cleaning our carpets in a fast and incredibly effective service with friendly personality. Highly recommend his service.“

“Working with Robert Paul Contracting was great because they were responsive and did quality work. We had a laundry list of items taken care of and it was convenient that their team could do all of it. If I ever needed to get in touch they would respond quickly. I will work with them again.“

“Our HOA hired CTI to address several issues at our property, including gutter cleaning, side cladding, roof repairs, and exterior sealing to prevent water intrusion into our garage. Initially, the experience was frustrating. While the side cladding and roof work were completed, no photos were provided, and there was a miscommunication regarding the exterior sealing. The technician explained that sealant could not be applied to a wet surface and said he would return once the area dried. Unfortunately, this follow-up was not properly communicated to the HOA, which caused delays and understandable concern.

That said, what truly matters is how CTI handled the situation afterward and this is where they went above and beyond.

Once CTI, especially Tom, became aware of the issue, they took full ownership and did not cut corners. Ivan from CTI and his team removed garage drywall from one side to properly trace the source of the leak as far up as possible. This required opening the brick facade itself, and the work was done carefully and methodically. Although we had already passed the heaviest rain of the season by the time repairs were underway, CTI still returned, completed the necessary repairs, and then patched everything back up. The brick and paint were thoughtfully matched, leaving the area looking as good as new.

We are extremely thankful for the effort, time, and care CTI put into resolving this issue. While the process did not start smoothly, their willingness to stand behind their work and restore everything properly made a lasting impression. In the end, CTI demonstrated accountability and professionalism, and for that, we are grateful.“

“I have used this company for carpet and upholstery cleaning for 20+ years. They were recommended by the store where I purchased my Karastan carpet. I’ve always been pleased with their service and the staff is very helpful.“

“After initially having some issue around the costing, they were able to work with me to make it right and did a good job. They also got me on the schedule quickly.“