Big Bear Roofing

Name: Big Bear Roofing
Address: 8528 Silsbee Drive, Raleigh, North Carolina, 27613, US
Telephone: (919) 607-6898
Price range: $$
Rating: 4.8

4.8 178 reviews

Roofing Contractor, Damage Restoration

8528 Silsbee Drive, Raleigh, NC 27613

(919) 607-6898

Overall rating

4.8

out of 5

178 reviews

5 star 94%

4 star 1%

3 star 2%

2 star 1%

1 star 2%

About Big Bear Roofing

Big Bear Roofing is a trusted roofing company in Raleigh, NC, known for roof repairs, replacements, and metal roofs. They have a team of experienced professionals who provide personalized services to homeowners, including help with insurance claims. Customers praise their transparent pricing, often quoting lower prices than other companies. Sales representatives are knowledgeable and take the time to explain each step, making customers feel valued and informed. The production manager keeps clients updated and ensures smooth installation. On-site project managers are always available to answer questions or address concerns. Customers have appreciated their thorough cleanup and attention to detail, leaving properties better than before. Recent reviews highlight their efficiency, politeness, and professionalism during the job, such as installing a new standing seam metal roof. Their quick response was especially helpful during a flood, where they helped navigate insurance issues, put a tarp on the roof to prevent further water damage, and fixed the leaks while replacing two pipes with a lifetime guarantee. They also provided a one-year warranty on their work, completing the job promptly and transparently, with pictures of the work done. The company is phenomenal to work with, incredibly communicative throughout the process, answered all questions, and performed the work above and beyond expectations. They replaced roofs and much of the roof decking underneath, doing so incredibly quickly. Customers are completely satisfied with their beautiful new roofs.

Reviews

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Oct 2026

5.0

For Starters, Macon Watkins was great to work with. He took the time to come out and give me an estimate and he made this whole process very smooth. He explained everything professionally and his team in the back office did a great job too explaining and making sure everything was taken care of and moved smoothly. Flowers to everyone. From start to finish, the entire experience was excellent. The team was professional, On time, courteous, and hardworking. They did a fantastic job replacing my roof, paid attention to detail, and made sure everything was cleaned up when the job was finished. I couldn’t be happier with my new roof! The quality of their work exceeded my expectations, and the roof on my home now looks great!

It’s refreshing to work with a company that takes pride in its work and truly cares about its customers. I highly recommend them to anyone looking for a reliable, professional roofing company, with great pricing. Thank you for a job well done! Macon and Big Bear Roofing. I really appreciate it.

Oct 2026

5.0

Highly recommend Big Bear Roofing. Macon, James, and the team were responsive, answered every question, and worked closely with my insurance company. The installation was complete in one day and their team was great with clean up. From initial assessment to final installation, Big Bear showed that they cared about my home and cared about the quality of their work.

Sep 2026

4.0

Based on what I see from ground level the new roof looks very well done for installation and ground work. The contract crew led by Patricia controlled the flow and communication to accomplish a removal and replacement of a 8/12 pitched roof of 30 squares in one day coming from both Raleigh and the Virginia line. Materials were mismatched by date but were caught and corrected less a one year old ridge cap that was not replaced. This team was on time and worked into the darkness but remained online with their scheduled timeframe. Every team member helped to expedite cleanup and secure the grounds which all plants and ornamental fixtures were removed from the construction… read full review

All 165 reviews