Big Bear Roofing

Big Bear Roofing is a trusted roofing company in Raleigh, NC, known for roof repairs, replacements, and metal roofs. They have a team of experienced professionals who provide personalized services to homeowners, including help with insurance claims. Customers praise their transparent pricing, often quoting lower prices than other companies. Sales representatives are knowledgeable and take the time to explain each step, making customers feel valued and informed. The production manager keeps clients updated and ensures smooth installation. On-site project managers are always available to answer questions or address concerns. Customers have appreciated their thorough cleanup and attention to detail, leaving properties better than before. Recent reviews highlight their efficiency, politeness, and professionalism during the job, such as installing a new standing seam metal roof. Their quick response was especially helpful during a flood, where they helped navigate insurance issues, put a tarp on the roof to prevent further water damage, and fixed the leaks while replacing two pipes with a lifetime guarantee. They also provided a one-year warranty on their work, completing the job promptly and transparently, with pictures of the work done. The company is phenomenal to work with, incredibly communicative throughout the process, answered all questions, and performed the work above and beyond expectations. They replaced roofs and much of the roof decking underneath, doing so incredibly quickly. Customers are completely satisfied with their beautiful new roofs.