I ordered a craftsman set - GR 3879 - Craftsman work bench and a 2000 series 5-drawer cabinet. Ordered this item online. Paid the price listed online for the set. However, only the work bench was delivered. Called customer service and spent over an hour on the phone with an agent who kept saying I only purchased one item of the set and stated I could pay additional for the second item or send back the bench - bait and switch tactic. Kept explaining I want the rolling cabinet. Refused to let me speak with a supervisor - instead stated supervisor went on lunch break. The set is now listed on Lowe’s site for $100 more, but is also listed as not available. I just want the...read full review
I ordered a craftsman set - GR 3879 - Craftsman work bench and a 2000 series 5-drawer cabinet. Ordered this item online. Paid the price listed online for the set. However, only the work bench was delivered. Called customer service and spent over an hour on the phone with an agent who kept saying I only purchased one item of the set and stated I could pay additional for the second item or send back the bench - bait and switch tactic. Kept explaining I want the rolling cabinet. Refused to let me speak with a supervisor - instead stated supervisor went on lunch break. The set is now listed on Lowe’s site for $100 more, but is also listed as not available. I just want the...read full review