Riley's Replacement Windows LLC.

Feb 2022

Scott was great to work with! Excellent communication and always right on time. Our windows look great and we couldn't be more pleased with the whole experience

Dec 2021

We just bought a 1940's brick home that needed all 25 windows replaced, including a giant bow window. We had the job priced by several other window companies with the buy one, get one specials and they were a nightmare to deal with. Full-on sales tactics, refusing to leave without an answer (even though I was clear I was just getting a quote), and astronomical quotes. I was at the YouTubing how to replace windows on my own stage of this process when my realtor told me about Riley's Replacement Windows AND I'M SO GLAD SHE DID! From the moment Scott arrived, I knew he was the man for the job. He was honest and upfront with me, walked me through the entire process, never pressured me into making a decision, and gave me the best quote of anyone that came out. The bow window was a bit tricky (very large and half falling apart) so he called out one of his installers to make a solid plan for how to approach it. He gave me a quote and answered several questions later on before I ordered the windows (all still with no pressure). He let me know how long it would be before the windows would arrive and we made tentative plans with Scott again walking me through everything that would happen next. The windows were ready a month earlier than expected and Scott called me to schedule installation. His team showed up exactly when he said they would, they were professional, and they worked fast! They replaced all of the windows, including that giant bow window, in 2 days! They cleaned up when they were done and you would have never known they were there except for the brand new windows. No nails, no debris, no flaking paint, nothing, just clean. Scott came by several times throughout the process to make sure everything was going to plan and to help with some of the trickier windows. He came back out after installation to follow up and answer any other questions we might have. It was one of the best experiences we've had so far updating this house! The windows are fantastic! Our power bill has gone down tremendously and the windows have eliminated our stink/lady bug issue. As the icing on top, they're beautiful and easy to clean. On a side note: as a woman, I never once felt uncomfortable having Scott, or anyone on his team, in my home. Scott was even accommodating and understanding when I wanted to wait for my sister to be available for our first meeting. Scott is a genuinely decent guy and a hard worker!