About The Plumbing & Air Service Co.
The Plumbing & Air Service Co. is a business based in Greensboro that offers a wide range of products and services for home maintenance, including plumbing and air conditioning. They serve not only Greensboro but also the neighboring Guilford and Forsyth County areas. The company employs licensed, insured, and experienced technicians who are ready to assist customers with any issues they may have, no matter how big or small. One customer shared that they needed to replace their air conditioning unit on the second floor and decided to go with The Plumbing & Air Service Co. because they offered reasonable prices. The company even went above and beyond by offering to replace both units, knowing that the other one was likely to fail soon. The customer was impressed with the hard work and dedication of the two crews who showed up, working non-stop from 9:10 am to 7:30 pm without taking breaks. The technicians were also careful to protect the customer's floors and were respectful throughout the process. Another customer, who were first-time homebuyers, had a bad experience with several companies that failed to fix their plumbing problem. However, The Plumbing & Air Service Co. stood out from the rest. Jake and Jalen from the company took the time to explain the cause of the problem and provided different quotes to help the customer. The customer appreciated their transparency and the quality of work they provided. They also felt that they learned a lot from the experience and look forward to recommending the company to others. Lastly, another customer shared that they came home to wet carpeting and bubbled up flooring in their living and family rooms. They were grateful that The Plumbing & Air Service Co. was able to send someone out immediately, even though they were booked up. The technician found and handled the leak, and even found a second leak. While the customer still needs to have remediation and other work done, they were relieved that the plumbing aspect of the problem was taken care of the same day they found it. Overall, the customer has used the company numerous times and has been satisfied with their service.
The service tech, Ricky was fantastic. Extremely polite and extremely knowledgeable. Explained what was involved with AC maintenance service, reviewed the system report card and gave suggestions for the unit. No high pressure just an explanation of things to consider.
I was impressed with his knowledge and his personable manner.
The Plumbing and Air Company should be glad he represents their company.
I had another company come out to service my furnace. I then called The Plumbing & Air Service Co to get a second opinion.
Tony Moreno-Driggs came out; assessed my furnace and gave me options for repair. He was very professional in his assessment, explained procedure for repairs or replacement in easy-to-understand language.
Visit was pleasant and informative!!! Scheduled next day appointment for financing and equipment replacement. Would recommend this company to everyone.
We were looking to replace our ac unit on the second floor. The person came out and went over all options. We had about 5 different companies for quotes. We decided to go with the plumbing and air because they were reasonable. We decided to get both units replaced because we knew it was a matter of time before the other unit goes out. We got the estimate last Wednesday and made the decision to go with them on Friday. They set up to come on Tuesday and then they called and said they would like to come out Monday to begin work. Two crews showed up and they worked hard! They never took a break or lunch. They were at my house at 9:10 and left at 7:30. Tuesday came and one...read full review