About Poole's Plumbing, Inc.
Poole's Plumbing, Inc. is known for its friendly and efficient service. Customers appreciate the competitive pricing and prompt response times, especially during urgent situations like water heater installations. The team is reliable, honest, and professional, ensuring high-quality work. Many reviews highlight the great communication and overall positive experiences, making Poole's a preferred choice for plumbing needs. Poole's is helpful and kind, responding within the hour for emergencies. They provide same-day service and are professional, super kind, and do great work. Recent reviews praise the quick and flawless installation of Aquor Hot+Cold outside faucets by John and Chris, as well as the excellent service for multiple household jobs, where the plumbers were noted for being helpful and kind. Additionally, the team responded swiftly to a leak in the walls, with Henry and Andrew fixing the issue and providing valuable information to homeowners, solidifying Poole's as a trusted choice for plumbing services.
City of Raleigh refused to come out to inspect a leak that was soaking my lawn with waste water. Since it was in my yard and not puddling in the street, they said it was my problem and told me to call a plumber. My friend recommended Poole's. I cannot say enough about how helpful and kind these folks are! From the on-call technician, Joe, to Supervisor Tim Carlin (aka: Superhero), who stayed on City of Raleigh for a WEEK until he got them to come out and repair the leak on their main line. In the midst of it all, I had to leave town and Tim assured me he would see it through. He even stayed in touch with my HOA president with updates. KUDOS to this team! I will never use another plumbing service. Thank you, Poole's!!
I had a problem with my Rinnai hot water heater. Poole’s came out the same day I called them, diagnosed the problems, fixed everything, and charged me a fair price for the work. Wonderful, honest people.